Chargeback
What are the chargeback dispute types?
A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.
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Merchant & POS
What is a Mail Order transaction?
Mail Order (Mail Order/Telephone Order) is a transaction made by selecting the Mail Order option on a POS or through the virtual POS interface, entering the card number, expiration date, and CVV2. It is typically used when the cardholder is not present.
Payment Systems
Preventing Financial Losses in Payment Systems: Authorization, Clearing, and the Reversal Mechanism
Every payment transaction completes in seconds, yet dozens of controls run behind the scenes. This post covers the precautions for authorization and clearing, the critical role of reversals, and the financial loss scenarios most often seen in the field.
Clearing
What Are the Prefix Fields in the YTH IN File?
YTH stands for Yurtiçi Takas Hesaplaşma (Domestic Clearing and Settlement), the general name of the clearing system managed by BKM. In the clearing system, prefix values are held in fields F32, F93, F94 and F100.
ATM
Is It Forbidden to Load 200 TL Notes into ATMs?
In a letter to banks as part of the fight against inflation, the CBRT asked them to stock small-denomination banknotes in ATMs instead of 200 TL notes. Is this a ban or a recommendation, and what are the operational consequences for ATMs and banks?
Credit Card
Who Can Legally Get a Credit Card?
People over 18 who have the capacity to discern, are not under legal restriction and whose creditworthiness is deemed suitable by the bank can get a credit card. Banks set different criteria for professions, students and homemakers.
Credit Card
Can I Be Held Responsible for a Family Member's Credit Card Debt?
With economic crises and the pandemic, the number of people struggling to pay has risen. Under the Turkish Civil Code, only the cardholder is responsible for their credit card debt, unless you are a guarantor or inheritance rules apply.
Credit Card
Is the card number always entered as 16 digits in e-commerce transactions?
About 90% of payment schemes print card numbers with 16 digits. But 90% producing 16-digit cards should not turn into a rule that card numbers are always 16 digits. Web payment forms must also account for the remaining 10%.
Laws & Regulations
Does an Electronic Money Institution Need a Separate Payment Institution License to Offer Payment Services?
No. An electronic money institution licensed under Law No. 6493 is a payment service provider, so it can carry out the payment services listed in the Law without a separate license.
ATM
What Is a CD (Cash Dispenser)?
A cash dispenser is a device that lets customers withdraw money. Although the term is sometimes used as another name for an ATM, the dispenser is actually the unit inside the ATM that dispenses the money loaded into its cassettes.
Credit Card
What is a Credit Card?
A credit card is a printed card, or a card number with no physical form, that allows the purchase of goods and services or cash withdrawal without using cash. So how are credit card limits set and managed? Setting a limit involves checking many parameters about the customer.
Laws & Regulations
What are the regulations and legal obligations of payment institutions?
A payment institution is a legal entity that provides payment services for electronic payments through the infrastructure it offers. This article covers the Turkish regulatory framework, licensing, safeguarding, supervision, penalties and taxation.