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HSM & Security
In the past, banking meant going to a branch. Today, most transactions run through channels such as the Internet Branch, ATM and Mobile Branch, so improving internet banking security and regularly informing customers about it is important.
Payment Systems
“Brick and mortar” refers to a business's physical presence in a building. In banking, it describes the traditional branch-based model of face-to-face contact between bank and customer.
Fraud
Yes. Cardholders have the right to dispute transactions made with their cards without their knowledge. Here is how the process, known as a chargeback, works.
Credit Card
With the advancement of technology, the use of credit cards in online transactions and the variety of payment methods have increased. To make an online transaction with a credit card, you need: Card Number, Expiration Date, and CVV2 (the 3-digit number on the back of the card).
Credit Card
Yes. Your credit card limit can be reduced without your permission and approval. Banks may set a lower limit as a result of updates based on a person's economic and social situation, credit score and similar information.
Credit Card
A business card is a card corporate companies use to manage their financial transactions. The application is made in the company's name, and a virtual primary card that is not physically printed is created for the company. Additional cards are then issued to users.
ATM
ATMs, which let us meet our cash needs, pay card debt, make transfers, and even withdraw or deposit cash via QR code without a card, have started losing popularity after all these years.
Laws & Regulations
The Regulation on Information Systems of Banks and Electronic Banking Services sets the minimum procedures and principles for managing bank information systems, providing electronic banking services and managing related risks, along with the required information systems controls.
ATM
ATMs are among the channels banks use most to serve customers. Besides being one of the most important channels, because they physically dispense cash and give access to a customer's account, many fraud cases occur at ATMs.
Online & Authorization
Account-to-account (A2A) payments can be described as making a payment by transferring money from one bank account to another. Though similar to wire transfer/EFT, combining the transfer with the payment creates a seamless experience.
FAST
Yes. To change the account an Easy Address is linked to, log in through the other bank's channel and create a new Easy Address definition. From that moment on, the old definition at the previous bank becomes invalid.
Credit Card
A structure developed by Visa for purchase refund transactions. The purchase return authorization message lets cardholders view their refund transactions in real time, improving the customer refund experience.