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"banking channels"

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Portrait photo of a digital banking presentation slide listing the standards for digital banks

Open Banking

Digital Banking Standards are becoming clearer step by step

Digital banking is talked about more every day, and with the BRSA's support in defining its scope, it is about to enter our lives. A 'digital bank' is a credit institution that provides banking services mainly through electronic channels rather than physical branches.

Diagram explaining the Easy Address service used with the FAST instant payment system

FAST

What Is Easy Address (Kolay Adres)?

The Instant and Continuous Transfer of Funds (FAST) System lets customers send payment instructions 24/7 through bank systems, independent of EFT. This article explains what Easy Address is, how to register one and how transfers work.

Illustration of a phone scam call impersonating a bank

Security

We're Calling From the Bank, Your Account Has Been Compromised...

Fraud cases where scammers pose as bank staff or other institution employees to obtain citizens' banking information have increased significantly recently. Interestingly, the new fraud trend closely mirrors the steps of a genuine banking procedure.

Cancelling an Easy Address in a mobile banking app illustration

FAST

Where Can I Cancel a Defined Easy Address?

An Easy Address is defined through the channels of the bank holding the account. Likewise, an Easy Address can be cancelled and deleted through the channels of the bank where the account is held.

Illustration of a digital receipt delivered through a banking mobile app instead of a paper receipt

Payment Systems

Digital Receipt Era Is Coming...

The BRSA has introduced a regulation to reduce paper use in POS devices. Cardholders who do not want a paper receipt for card purchases will be able to receive and store it digitally, with the rules taking effect in September and December 2023.

Transactions available at an ATM

ATM

Transactions You Can Make at an ATM

Moving branch transactions to channels such as ATMs, internet banking and mobile banking lowers banking costs, so almost every transaction can now be done through them. Here is what ATMs offer.

Credit card lying on a flat surface representing a supplementary card linked to a primary account

Credit Card

What Is a Supplementary Card?

A financial card product issued against a primary card, with its own card number, expiration date, authority, limit, and PIN. Using a supplementary card is ideal for making purchases from more than one card while keeping all spending on a single statement.

Illustration of a money transfer being sent from one payment card to another

Credit Card

What Is a Card-to-Card Money Transfer?

Card-to-Card Money Transfer (CCMT) lets customers send money 24/7 from a credit, debit, or prepaid card to another card via ATM, internet banking, call center, or mobile app.

Illustration explaining the concept of the first online transaction after a card PIN change

Merchant & POS

What Does First Online Transaction Mean?

In payment systems, an online transaction means the transaction is sent to the card or POS/ATM bank at the moment it occurs, and required checks are obtained from that system. So does every transaction happen online? Of course not. Especially with contactless...