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GPRS POS terminal used for mobile card payments at the merchant's door

Merchant & POS

What Is the Merchant GPRS Line Fee?

The GPRS Line Fee is the monthly charge banks pass on to merchants for each active GPRS POS terminal, covering the mobile operator cost of the line built into GPRS POS devices. It is not applied to IP POS or Dial-up POS terminals.

Illustration representing the products and services KKB offers directly to its member institutions

Credit Card

What Products and Services Does KKB Offer Directly to Members?

KKB was established, under banking law, to enable the exchange of all kinds of information and documents among at least five banks, and it also shares credit information about customers. The Credit Bureau of Turkey also serves deposit banks, participation banks, financial institutions, and more.

Bank ATM machine illustrating the difference between onsite and offsite ATM locations

Merchant & POS

What Are Onsite/Offsite ATMs?

ATMs, which once only let customers withdraw cash from their accounts, have now turned into a channel where almost all branch transactions can be performed, and these functions keep growing year after year. So, are there different types of ATMs...

ATM cash withdrawal limits updated in 2025

ATM

ATM Cash Withdrawal Limits Updated

Due to inflation and other financial conditions, banks in Türkiye raised their ATM cash withdrawal limits as of 1 January 2025, from 10,000 TL to 15,000 TL and, at some banks, up to 20,000 TL.

Diagram of BKM public collection solutions including transport and payment gateway services

Payment System Institutions

What Are BKM Public Collection Solutions?

BKM (Interbank Card Center) was founded in 1990 to clear and reconcile credit and debit card payments. This post covers its public collection solutions: contactless transport in Konya, SGK premium payments and e-Government gateway fees.

Diagram illustrating how a recycle ATM reuses deposited banknotes for withdrawals

ATM

What is a Recycle ATM?

ATM devices were originally designed for customers to withdraw cash from their accounts. But since many transactions are now possible through ATMs (for example, deposits), many improvements have been made for more effective ATM use. One of the most important examples is Recycle ATMs.

Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.