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Table of CAVV result codes and what they mean for merchants

Merchant & POS

What is CAVV? What is AAV?

CAVV and AAV are verification codes used in 3D Secure transactions to ensure transaction integrity and security. CAVV is used by Visa, while AAV is used by Mastercard.

Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.

BKM TRIP platform login screen for bank fraud and chargeback communication

Chargeback

What is TRIP (Turkey's Communication Platform)?

TRIP (Turkey's Communication Platform) is a central platform developed by BKM to fight fraud, bringing together Case Filing, Issuer and Acquirer Chargeback operations (Pre-Arbitration, Pre-Compliance, Arbitration, Compliance), and ATM deposit/payment dispute operations.

Diagram illustrating card fraud and forgery in card payments

Security

What Is Forgery in Card Payments?

Forgery in card payments means transactions made with card details without the cardholder's knowledge, or purchases with counterfeit or stolen cards. Merchants cannot eliminate fraud and chargeback risk, but they should aim to reduce it to reasonable levels.

Illustration of a 3D Secure payment verification screen

Merchant & POS

What is a 3D Secure transaction?

In e-commerce transactions, the system developed to increase transaction security for payments made with credit and debit cards is called 3D Secure. When paying with 3D Secure, a special payment screen provided by the banks appears on the user's screen.

Illustration of the Mastercard Data Integrity Monitoring Program for transaction data quality

Credit Card

What Is the Data Integrity Monitoring Program?

Published by Mastercard on 24 May 2019, the Data Integrity Monitoring Program monitors transactions (authorization, clearing, chip, chargeback, etc.) in the Mastercard system to reduce erroneous transactions and increase transaction success rates.

Diagram of a good faith request exchanged between issuer and acquirer outside the chargeback process

Chargeback

What Is a Good Faith Request?

A good faith review request is a written request that issuers and acquirers send each other to collect on a transaction when the dispute (chargeback) process cannot be run. The requesting party states its grounds.