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Illustration of the benefits credit cards provide to merchants

Credit Card

What benefits do credit cards provide to merchants?

At first glance, a credit card seems like a product offered for cardholders' use and benefit, but it also provides significant benefits to merchants, from faster cash flow to collection security and new customers.

Illustration representing credit card loyalty points and rewards

Merchant & POS

What are Loyalty Points?

Loyalty points are promotional rewards banks give customers for credit card transactions, tracked on a card/customer basis. Banks charge merchants a commission on POS transactions, and some share part of that commission with cardholders as points.

Illustration of a smartphone used as a mobile POS payment terminal

Merchant & POS

Are POS Terminals Becoming Obsolete?

Today, as credit cards shift from physical to virtual use, a similar move has come from the POS side. We have begun to see mobile phones used as POS devices becoming a serious rival to physical POS terminals.

GPRS POS terminal used for mobile card payments at the merchant's door

Merchant & POS

What Is the Merchant GPRS Line Fee?

The GPRS Line Fee is the monthly charge banks pass on to merchants for each active GPRS POS terminal, covering the mobile operator cost of the line built into GPRS POS devices. It is not applied to IP POS or Dial-up POS terminals.

Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

POS terminal device used for processing card payments

Merchant & POS

What is MIV (Central Merchant Database)?

MIV stands for Central Merchant Database. The MIV Module collects information on merchants across Turkey and the TRNC that have card acceptance agreements with BKM members, and assigns each merchant a unique number for tracking purposes.

Diagram illustrating the tokenization and detokenization process for card payments

HCE

What Are Tokenization and Detokenization?

Tokenization generates secure data from a credit card number, using specific algorithms, for use during authorization. In CNP transactions, it removes the risk of storing or compromising the original card number.

Visa Merchant Purchase Inquiry (VMPI) process diagram

Fraud

What is Visa Merchant Purchase Inquiry (VMPI)?

Chargeback is the process of refunding a credit card payment when the goods or services that should have been received were not, or when transactions not made by the cardholder are identified. In Turkish it is translated as reversal of presentment.

Dictionary and glossary book representing payment systems terminology

Merchant & POS

Terms that should be in your payment systems glossary

Below are the definitions of the cornerstone terms of payment systems, as established by the Banks Association of Turkey (TBB): debit card, credit card, merchant, cardholder, and more.

Illustration of a credit card installment payment plan

Credit Card

What is an installment?

An installment is when a credit card transaction is split into a fixed number of monthly payments to the bank. For example, splitting a 100 TL purchase into 5 installments means paying the bank 20 TL per month until the full amount is paid off.