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Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Illustration of a commercial debit card issued to companies and sole proprietorships

Debit Card

What Is a Commercial Debit Card?

A debit-featured card issued to a sole proprietorship, a commercial company, or a foundation/association is called a commercial debit card. Operationally, it is no different from a personal debit (ATM) card. It has its own limit, status, and user.

Illustration representing legal and administrative collection processes for unpaid credit card debt

Credit Card

What Are Legal Collection and Administrative Collection?

For people who have trouble paying credit card debt, who do not pay, or who pay late, the concepts of legal collection and administrative collection are not unfamiliar. So, what are legal collection and administrative collection? After a statement is issued on the card,…

Credit card being inserted into a merchant POS terminal

Credit Card

What Is the Transaction Life Cycle in the Card World?

As credit cards become more and more a part of our lives, we now make almost all our purchases without cash. We inserted our card into the merchant's POS. We made a 100 TRY sale transaction. We received a receipt confirming it was successful.

Credit card lying on a flat surface representing a supplementary card linked to a primary account

Credit Card

What Is a Supplementary Card?

A financial card product issued against a primary card, with its own card number, expiration date, authority, limit, and PIN. Using a supplementary card is ideal for making purchases from more than one card while keeping all spending on a single statement.

Visa logo shown as part of the company's rebranding

Payment Systems

Why Did Visa Update Its Logo?

Visa announced a rebrand and a new logo that partly drops the wordmark. Here is why the payments giant made the change, what the new logo looks like and where it will first be shown.

Photo of the Central Bank letter asking banks not to load 200 TL banknotes into ATMs

ATM

Is It Forbidden to Load 200 TL Notes into ATMs?

In a letter to banks as part of the fight against inflation, the CBRT asked them to stock small-denomination banknotes in ATMs instead of 200 TL notes. Is this a ban or a recommendation, and what are the operational consequences for ATMs and banks?

Illustration showing how a credit card's available limit is calculated from the card limit, current spending, and installments

Credit Card

What Is Available Limit?

Available limit is what remains of a credit card's limit after subtracting current spending and outstanding installments. See how it's calculated, with worked examples.