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Illustration showing different card printing methods

Credit Card

What Are the Card Printing Types?

While it is true that, with technological advancement, the trend of using payment transactions without a physical card via mobile phones has increased, there are many reasons why cards are still physically printed and delivered to customers.

Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.

Credit card with a built-in fingerprint sensor for biometric cardholder verification

Credit Card

Who Wouldn't Want a Credit Card with a Biometric Reader?

Card security is critical in card payment systems. Chip&Pin curbed much fraud, but gaps remain. Cornercard, Gemalto and Visa launched Switzerland's first credit card with a built-in fingerprint reader. Here is how it works.

Chart showing the global decline in the number of ATMs

ATM

The number of ATMs is declining worldwide

ATMs, which let us meet our cash needs, pay card debt, make transfers, and even withdraw or deposit cash via QR code without a card, have started losing popularity after all these years.

Illustration of a Card Not Present (CNP) online payment transaction

Credit Card

What Is a CNP (Card Not Present) Transaction?

CNP refers to a transaction made through a website or a company's own app payment page, where the card is not read by any device and its details are entered manually. It is short for Card Not Present.

Biometric credit card with a fingerprint sensor

Credit Card

What is a biometric credit card?

Technology continues to make our lives easier and more secure. Old ID cards were just laminated paper; new ones became personalized and secure with biometric photos added alongside chip data.

Illustration of a card present transaction being processed at a POS terminal

Security

What is a CP (Card Present) Transaction?

A CP transaction refers to a card transaction in which the card and cardholder are physically present at the location. Card Present transactions occur when the card's magnetic stripe or chip data is read by a POS terminal or ATM, or via contactless.

Illustration representing credit card fraud and online payment security risks

Fraud

What is Fraud? What are the Types of Fraud?

With the growth of credit and debit card usage and rising e-commerce transaction volumes, there has been a serious increase in exploiting user negligence to harm customers. Fraud means using someone else's card at a merchant or ATM to gain unjust profit.

Illustration of a 3D Secure payment verification screen

Merchant & POS

What is a 3D Secure transaction?

In e-commerce transactions, the system developed to increase transaction security for payments made with credit and debit cards is called 3D Secure. When paying with 3D Secure, a special payment screen provided by the banks appears on the user's screen.

Table of merchant sectors where offline transactions are restricted

Merchant & POS

In Which Sectors Can Offline Transactions Not Be Performed?

An offline transaction is one approved by the card and the POS themselves, without going to any system (the card's bank or the POS's bank), when a chip card transaction is made at a POS. For this reason, some sectors considered risky are restricted.

Illustration showing how an Application Identifier (AID) is used in a chip card transaction

EMV

What is an Application Identifier (AID)?

The AID tells the terminal which applications are present on a chip during a POS or ATM transaction. What does the AID do? It lets the terminal determine whether it supports an application on the chip. In Tag 9F06, it is 5-16 digits long.