Skip to content

Search

"cancellation"

87 articles found

Illustration explaining the authorization process for card payments at POS, virtual POS, and ATM terminals

Merchant & POS

What is Authorization?

The term 'provizyon' comes from French and means obtaining approval for a transaction. In payment systems, authorization confirms that the card, POS, bank account, and transaction limits are sufficient to complete a payment.

Istanbulkart transit and payment card

Credit Card

Istanbulkart: Both Transit Card and Payment Card

When I think back to the Akbil I used when I first arrived in Istanbul, I think it's fair to say that Istanbulkart has undergone a very significant transformation. Users can now track activity, top up and view balances right from their phones.

Person reviewing credit card statement mistakes to avoid

Credit Card

Never do these things when using a credit card

Nearly all of us have at least one credit card in our wallet and use credit cards for almost all of our transactions. A credit card is a good tool for tracking spending, but common mistakes can turn it into a serious problem.

Illustration showing the reasons a bank may terminate a merchant agreement

Merchant & POS

Under What Circumstances Is a Merchant Agreement Terminated?

Banks check merchants against a termination list before issuing a POS device. Learn the main reasons, such as counterfeit card acceptance, excessive chargebacks, and fraud, that can lead a bank to terminate a merchant agreement.

Illustration of a money transfer being sent from one payment card to another

Credit Card

What Is a Card-to-Card Money Transfer?

Card-to-Card Money Transfer (CCMT) lets customers send money 24/7 from a credit, debit, or prepaid card to another card via ATM, internet banking, call center, or mobile app.

Example of a POS transaction receipt (slip)

Merchant & POS

Don't Dismiss the POS Receipt

In daily credit card purchases, the POS produces two receipts: the Customer Copy and the Merchant Copy. The cardholder gets the customer copy; the merchant keeps its own copy by law.

Merchant calling the bank from a POS terminal to report a suspicious Code 10 transaction

Merchant & POS

What is a Code 10 message?

Code 10 is when a merchant suspects the cardholder or the card is counterfeit and calls the card's bank, which then verifies the transaction with the merchant's bank. If staff suspect a card or cardholder, they should call the bank immediately.

Affinity credit card with club logo illustration

Credit Card

What is an Affinity Card (Membership Card)?

An affinity card is a type of credit card issued by a bank that carries the logo of a social organization such as an association, foundation, sports club, or charity (for example, Fenerbahce Bonus). It is similar in structure to a co-branded card.

Credit card and statement illustrating pending transactions

Credit Card

If I close my credit card, are the transactions made on it deleted?

A credit card is a payment instrument that lets a customer borrow up to a limit set by the bank after evaluating certain criteria. Transactions made on the card are first recorded in the current-period transactions, then posted as debt on the statement date.

Virtual POS online card payment illustration

Merchant & POS

What Are the Benefits of a Virtual POS for Merchants?

A virtual POS is a payment platform that enables online payments by credit or debit card. Banks also give merchants interfaces for mail order, pre-authorization, cancellations and refunds.

Illustration of an ATM card trapping fraud scheme

ATM

ATM Fraud Methods: Card Trapping

ATMs generally hold your bank/credit card inside the card reader slot until the transaction is completed. Fraudsters insert foreign objects such as paper or adhesive-coated cards into the reader to trap the customer's card inside.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.