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Illustration representing credit and debit card fraud

Credit Card

Credit Card/Debit Card Fraud

Credit card fraud is generally committed using the card itself, using card details without the card, via excess or duplicate withdrawals, or by seizing identity information. ATM card trapping is common, since ATMs hold the card during the transaction.

Roll of thermal paper used in POS terminals

Merchant & POS

What Features Should POS Paper Rolls Have?

POS paper rolls, which seem like the simplest part of a POS terminal, must still meet certain conditions. Most of us only look at the amount on the front of the receipt, never the back.

Illustration of a stored value card with balance information stored on its magnetic stripe

Debit Card

What Is a Stored Value Card?

A stored value card is a widely used card type today. Instead of being held in a financial system, the monetary balance is stored directly on the card, which has a special magnetic stripe recording important financial data such as the balance.

Diagram illustrating the structure of Track3 data on a payment card

Credit Card

What Is Track3?

Track3 is a field that doesn't need to be written to the card's magnetic stripe. It's used only in very specific cases and isn't required for authorization transactions. Issuers generally don't encode Track3 data onto the card's magnetic stripe. It consists of 104 numeric characters.

Embossed debit card with raised card number and cardholder name

Debit Card

What is an embossed debit card?

The main difference between embossed debit cards and standard debit cards is that the card number, cardholder name, and expiration date are printed in raised, embossed format rather than flat.

Ingenico POS terminal illustrating POS brand and model

Merchant & POS

What does POS brand and model mean?

Just like a car, a POS device has a brand and a model, for example Ingenico ICT220 or Ingenico ICT250. Each model differs from the others: some have a contactless reader while others may not, and screens, memory and features vary.

Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.

Credit card lying on a flat surface representing a supplementary card linked to a primary account

Credit Card

What Is a Supplementary Card?

A financial card product issued against a primary card, with its own card number, expiration date, authority, limit, and PIN. Using a supplementary card is ideal for making purchases from more than one card while keeping all spending on a single statement.