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3D Secure opt-out online payment illustration

Merchant & POS

What Is Opt Out?

In online transactions, Opt Out is the cardholder exercising the right not to enroll in 3D Secure. It is not unlimited: only as many transactions as the issuer allows can be made without 3D Secure.

Illustration of a POS end-of-day batch upload process

Merchant & POS

What Does It Mean When a POS End-of-Day Falls Into Batch Upload?

Merchants can run the end-of-day process by triggering it from the POS device or app for transactions made there. Banks can also run it centrally on merchants' behalf. The end-of-day process sends the POS's transaction totals to the bank's host system.

Old mechanical credit card imprinter machine used to transfer embossed card details onto a sales slip

Merchant & POS

What Is an Imprinter?

An imprinter is the name given to devices that transfer all the information embossed on a credit card onto a paper sales receipt. Before POS terminals, it was commonly used by merchants for authorization transactions.

Illustration showing the reasons a bank may terminate a merchant agreement

Merchant & POS

Under What Circumstances Is a Merchant Agreement Terminated?

Banks check merchants against a termination list before issuing a POS device. Learn the main reasons, such as counterfeit card acceptance, excessive chargebacks, and fraud, that can lead a bank to terminate a merchant agreement.

Table describing the subfields of ISO 8583 field 60, the advice reason code

ISO 8583

ISO 8583 Field Descriptions (F60)

F60-ADVICE REASON CODE: Used to indicate the specific purpose of an advice/reversal message. It is 60 characters long.

Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Illustration representing credit card loyalty points and rewards

Merchant & POS

What are Loyalty Points?

Loyalty points are promotional rewards banks give customers for credit card transactions, tracked on a card/customer basis. Banks charge merchants a commission on POS transactions, and some share part of that commission with cardholders as points.

Photo illustrating a point-of-sale multiple installment sale transaction

Merchant & POS

What is a Multiple Installment Sale?

This can occur at companies selling products from different sectors. For example, you enter a shopping mall and buy a refrigerator for 3000 TL, a dishwasher for 2000 TL, and an iron for 1000 TL, each under a different installment campaign.

Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.