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Illustration of a card present transaction being processed at a POS terminal

Security

What is a CP (Card Present) Transaction?

A CP transaction refers to a card transaction in which the card and cardholder are physically present at the location. Card Present transactions occur when the card's magnetic stripe or chip data is read by a POS terminal or ATM, or via contactless.

POS terminal device used to process chip card payments

Merchant & POS

What is Application Usage Control (AUC)?

AUC (Application Usage Control) specifies restrictions that limit an application by geography or by specific transaction types. It is a 2-byte data element in Tag 9F07. If present, the terminal performs checks such as whether the transaction is at an ATM.

EMV chip card illustration

Online & Authorization

What is EMV?

EMV stands for Europay, Mastercard and Visa. In 1994 these companies formed a working group to set chip-card standards, leading to the EMV standards used worldwide today.

Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.

POS payment terminal illustration

Credit Card

What is Dual Messaging?

When the card-issuing bank and the POS bank are different, first obtaining authorization and then running the clearing process to finalize the transaction is called Dual Messaging. So why is a dual message structure needed?

How a business card works for corporate companies

Credit Card

How Does a Business Card Work?

A business card is a card corporate companies use to manage their financial transactions. The application is made in the company's name, and a virtual primary card that is not physically printed is created for the company. Additional cards are then issued to users.

A Cash Deposit Machine (CDM) used for depositing cash directly into a bank account

ATM

What is a CDM (Cash Deposit Machine)?

CDM is short for Cash Deposit Machine. It refers to ATMs that allow you to deposit money directly into your account using a card. You can use CDM ATMs to carry out transactions on your account without visiting a branch.

ATM cash withdrawal with banknotes illustrating withdrawal limits

ATM

Can I Withdraw Unlimited Money from an ATM?

Like any physical device, ATMs have certain limits. Logically, it may seem like you could withdraw as much money as the ATM's cash cassettes can physically hold (10s, 20s, 50s, 100s, etc.), but that is not actually the case.

Illustration representing a credit-linked debit card

Debit Card

What Is a Credit-Linked Debit Card?

Some banks offer their customers a debit card product backed by an individual or corporate credit facility. How do these products work? First, these cards are printed as unembossed (no-name) cards and delivered by courier to branch staff. A credit application…