ATM cash withdrawal with banknotes illustrating withdrawal limits

Like any physical device, ATMs also have certain limitations.

Logically, it might seem as though you could withdraw as much money from an ATM as its cash cassettes (10s, 20s, 50s, 100s, etc.) can physically hold, but that is not actually the case.

The first limit: ATMs maintain a maximum amount that can be withdrawn per transaction, and no more than that amount can be withdrawn. (For example, 18,000 TL.)

The second limit: banks maintain daily withdrawal limits on a per-card basis, and no more than that limit can be withdrawn.

For example, let’s assume there is 30,000 TL in the ATM’s cash cassette. If the customer’s daily withdrawal limit is 1,500 TL, then only 1,500 TL can be withdrawn with that card on the same day.

Who Sets the Limits, and Why?

Limits are set for the risk management of both the bank and the ATM. The single-transaction limit is related to the amount of cash and the number of banknotes in the ATM. The daily card limit, on the other hand, limits the damage in the event of fraud.

At some banks, customers can change their daily limit through the mobile app. If a higher-amount withdrawal is needed, it is necessary to carry out the transaction at a branch or request a limit increase.

Abroad, the limits of the bank that owns the ATM also come into play.