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Technician performing first line maintenance on an ATM

ATM

What Is FLM (First Line Maintenance)?

FLM (First Line Maintenance) refers to service calls that require no tools or parts but are needed to return an ATM to proper working condition. It covers basic issues such as paper jams, cash jams, and restocking consumables.

Recurring card payments and subscriptions illustration

Merchant & POS

What Is Recurring Billing?

Recurring billing is the automatic collection of payments at set intervals and amounts by storing the customer's card details on a secure, PCI DSS-certified infrastructure.

Diagram of the dropshipping model where a seller passes customer orders to a third-party supplier who ships directly to the customer

E-commerce

What Is Dropshipping (Selling Without Stock)?

Dropshipping is an e-commerce model in which products are sold to customers directly from a supplier, without holding stock. Instead of stocking goods, the seller buys from a third-party provider on demand and has it shipped straight to the customer.

Sample Letter of Approval document for EMV terminal certification

Merchant & POS

What Is a Letter of Approval (LoA)?

A Letter of Approval (LoA) is a written approval from a card scheme or certification body letting a company proceed with a certified function. Learn how it works.

Illustration of remote identity verification and open banking in digital banking

Laws & Regulations

Remote Identity Verification, Reliance on Third Parties and Open Banking

Digitalization is changing how banks onboard customers. This post covers digital identity, verification methods, what the Turkish ID card offers, and Article 43 of the Regulation on Information Systems of Banks and Electronic Banking Services on remote identity verification and open banking.

ETBİS electronic commerce information system registration

Payment Systems

What Is ETBİS?

ETBİS (Electronic Commerce Information System) is the system launched on 04/12/2017 so that e-commerce businesses are reachable and e-commerce data can be tracked reliably. Businesses must register before starting.

Fintech companies combining finance and technology

Payment Systems

What is Fintech?

Fintech, short for financial technologies, is a term for companies that bring together finance and technology to provide easy and fast financial services, growing rapidly worldwide.

Internet of Things connected devices illustration

Payment Systems

What Is IoT (Internet of Things)?

The Internet of Things (IoT) is a concept first used by Kevin Ashton in a 1991 presentation. It refers to many electrical devices, such as watches, fridges and washing machines, communicating with each other.

Illustration of a marketplace solution connecting multiple online marketplaces and sellers

E-commerce

What Is a Marketplace Solution?

A marketplace solution is a service offered by software that enables communication and data exchange between different marketplaces. It is a multi-vendor online shopping infrastructure, including the payment system, for listing, searching and buying products and services.

Courier handing a package to a customer for cash-on-delivery payment

Merchant & POS

What Is Cash on Delivery?

Cash on delivery means paying for an online order at the moment of delivery, usually in cash, though some e-commerce sites also accept card payment at the door. It boosts sales and builds trust, but carries risks like missing POS terminals and refused deliveries.

Screenshot illustrating how a payment gateway connects an e-commerce site to a bank

Online & Authorization

What is a Payment Gateway?

A payment gateway is the high-security connection banks provide for purchases made with a credit or debit card. Learn how it is set up and why it protects cardholder data.