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Illustration representing a foreign currency POS transaction

Payment Systems

What is Foreign Currency POS? What are the key points?

Foreign Currency POS is the POS software that lets merchants process transactions in a foreign currency. Terminals without it can only collect payments in Turkish lira. It comes in two common forms: Multicurrency POS and DCC POS (Dynamic Currency Conversion).

Z Report printout from a cash register

Merchant & POS

What is a Z Report?

A Z Report is a report taken at the end of the business day, bearing a sequential number, that gives detailed information about sales made using a cash register during a business day, the revenue earned, and the VAT collected.

Illustration showing the difference between a cancellation and a refund transaction

Merchant & POS

What Is a Cancellation (Void) and a Refund?

Credit card transactions made via POS sometimes need to be reversed. These are called a cancellation (void) or a refund. What's the difference, and when does each apply?

Old mechanical credit card imprinter machine used to transfer embossed card details onto a sales slip

Merchant & POS

What Is an Imprinter?

An imprinter is the name given to devices that transfer all the information embossed on a credit card onto a paper sales receipt. Before POS terminals, it was commonly used by merchants for authorization transactions.

TR Karekod national QR code logo for payments in Turkey

Merchant & POS

The Logo of Our National QR Code, TR Karekod, Has Been Announced

In the world of payment systems, there are new developments every day in both accepting payments and payment methods. QR code payments will undoubtedly become more common in the coming days, and we will make payments with QR codes in many places.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Diagram illustrating the retrieval request process in card transactions

Chargeback

What is a Retrieval Request?

A chargeback is when cardholders dispute a transaction made without their knowledge through their card-issuing bank. So what does a Retrieval Request mean? It is essentially a document request related to transactions a cardholder does not recognize on their statement.

Diagram illustrating the card authorization process

Merchant & POS

What Happens During Authorization?

Today, credit cards play an important role in our daily lives. We can carry out almost all of our transactions without carrying cash, using our credit card instead. During a purchase, we hand our card to the cashier and enter our PIN at the POS terminal.

Merchant calling the bank from a POS terminal to report a suspicious Code 10 transaction

Merchant & POS

What is a Code 10 message?

Code 10 is when a merchant suspects the cardholder or the card is counterfeit and calls the card's bank, which then verifies the transaction with the merchant's bank. If staff suspect a card or cardholder, they should call the bank immediately.