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American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

Diagram illustrating the Store and Forward (SAF) offline transaction process

Payment Systems

What is Store and Forward (SAF)?

Store and Forward (SAF) describes offline transaction processing. It was originally developed when modems were introduced and connections were not always stable, letting terminals store transactions and forward them once connectivity is restored.

Exterior of the Takasbank headquarters building

Payment Systems

What is Takasbank?

Takasbank (Istanbul Settlement and Custody Bank) exists to increase the competitiveness of Turkey's markets by providing clearing and custody services, financial services, and other economic activities under the relevant legislation.

Diagram comparing the refund and chargeback processes

Merchant & POS

Is There a Difference Between Refund and Chargeback?

Let's first look at chargeback and refund: a chargeback returns the amount paid to a credit card when goods or services are not received, or when transactions not made by the cardholder are detected.

Parcels and a laptop representing cross-border e-commerce shopping

E-commerce

An Overview of Cross-Border E-commerce Transactions

With the growth of the internet and its global reach, companies have increasingly begun to deliver their products to more people in foreign markets through online channels. This gives sellers an advantage beyond the domestic market and gives consumers wider access to products.

PayPal QR code payment screen shown on a mobile phone

Payment Institutions & E-Money

PayPal Expands Its QR Code Payment Service

PayPal announced that it is launching payments with QR codes in 28 markets worldwide, including the USA, the UK, France, Hong Kong and Canada. Businesses can use QR codes to accept payments and consumers to shop contactlessly through the PayPal mobile app.

Diagram explaining 3D Secure, Half 3D, and Non 3D e-commerce transaction levels

Merchant & POS

What is an E-commerce Transaction?

E-Commerce can briefly be described as the sale and purchase of products over the internet, a term used since 1969. Virtual POS operates behind e-commerce transactions, which take place at different levels: Non 3D, Half 3D, and Full 3D Secure.

One-click payment button in an online checkout

Merchant & POS

What is One-Click Payment?

In online shopping, the payment method that lets card details be entered once and then reused automatically in later purchases is called 'one-click payment'. Patented by Amazon in 1999, it has been described as a revolution in e-commerce.

Smart Payment Association (SPA) logo

Payment Systems

What is SPA (Smart Payment Association)?

The Smart Payment Association (SPA) is the trade association of the smart payments industry. It provides leadership and expert guidance to help members and customers realize smart, secure and personalized payment systems and services, now and in the future.