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Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Diagram illustrating the Remote Key Loading (RKL) process

ATM

What Is RKL (Remote Key Loading)?

RKL is the process of distributing a TMK (Terminal Master Key) to each terminal from a central point. It is used to remotely load keys onto POS and ATM devices, loading TMKs onto an ATM's keypad or activating them on a POS.

HCE terminology and architecture diagram

HCE

Terms Used in HCE Terminology

When we talk about HCE methodology, many interacting architectural components come to mind. The core terms describing this architecture are listed below, starting with GCM/FCM (Google/Firebase Cloud Messaging), a service for sending push notifications.

Credit card and smartphone illustrating online card payments without physically presenting the card

Credit Card

Do I have to use my physical card when shopping?

In the early years of credit cards, using the card physically was mandatory. With the internet and new technologies, we can now pay with only the card details, 3D Secure and contactless NFC payments, even without the card in hand.

Illustration of mobile commerce: shopping and payments made on a smartphone

E-commerce

What Is Mobile Commerce?

In recent years, data exchange over wireless mobile devices has become much faster and more secure. In 2019, mobile devices were used in 54.5 percent of purchases made by e-commerce users. With the steady growth in mobile users, mobile commerce keeps gaining ground.

Central Bank of the Republic of Turkey and BKM logos

Payment System Institutions

Central Bank Becomes a Partner of BKM

According to the CBRT's official website, the Central Bank of the Republic of Turkey has become the controlling shareholder of the Interbank Card Center (BKM), using the authority granted by Law No. 7192.

Diagram illustrating White Box Cryptography (WBC) for securing open devices

HSM & Security

What is White Box Cryptography (WBC)?

White Box Cryptography (WBC) is an important technology used to minimize security risks for open devices such as smartphones. It is a new technique against attacks targeting white-box attack environments.

Illustration of the transfer of payment regulation powers from the BRSA to the CBRT in Turkey's fintech ecosystem

Laws & Regulations

Some Powers of the BRSA Transferred to the CBRT

Turkey is rapidly implementing the items in the 11th Development Plan for a fintech ecosystem with equal opportunity. Under the approved law amendment, some BRSA powers over payment services and e-money companies were transferred to the CBRT, making it the single authority in payments.

Smartphone and Android POS device used as commercial off-the-shelf (COTS) devices for accepting payments

Online & Authorization

What are Commercial Off-the-Shelf Devices (COTS)?

Commercial off-the-shelf (COTS) products and services are ready-made, packaged solutions adapted to a purchasing organization's needs, rather than custom-built ones. In payment systems, COTS includes ready-made payment apps for phones and Android POS devices.