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"Fallback Transaction"

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Illustration of a fallback transaction swiping a card's magnetic stripe after a chip read failure

Merchant & POS

What Is a Fallback Transaction?

When a chip can't be read due to a chip fault or the card being inserted incorrectly, the transaction is completed by swiping the magnetic stripe on the right side of the POS. Can chipless cards do fallback?

Payment card with an EMV chip

Clearing

What is Chip Condition Code?

Chip Condition Code is a code carried in the F60 (Additional Data) DE14 field during clearing that shows the chip read status. The possible values and their descriptions are listed below.

ISO 8583 field 35 Track 2 data

ISO 8583

ISO 8583 Field Descriptions (F35)

The card's Track 2 data is carried in this field. Track 2 data contains information such as the card number, expiry date and service code.

Close-up of a bank card's chip failing to be read by a POS terminal

Credit Card

What should I do if my card's chip isn't reading?

If your card's chip won't read, the chip data is likely corrupted or the POS's chip reader is faulty. This is usually caused by magnetic interaction with another card's chip.