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"Lost or Stolen Card"

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Person reporting a stolen credit card to their bank

Credit Card

What should I do if my card is stolen?

If your card has been stolen: call your card's bank and close it with a Stolen status, check for transactions you don't recognize and dispute them, and update any automatic payment instructions tied to the old card.

Table of ISO 8583 response codes that trigger card capture

Merchant & POS

What Are the Card Capture Error Codes?

Response codes returned on payment transactions are critical for managing next steps. Curious which error codes trigger card capture? Under ISO 8583, codes 04, 07, 33, 34, 36, 38, 41 and 43 all result in the card being captured.

Illustration representing the Card Protection Plan (CPP)

Security

What is CPP (Card Protection Plan)?

Credit cards are one of the most important payment instruments in daily life. As technology advances and mobile payments and ATMs handle nearly all transactions, credit card fraud is also diversifying and increasing.

Table of Visa and Mastercard fraud codes and descriptions

Security

What Are the Visa and Mastercard Fraud Codes?

Fraud means obtaining unjust gain by carrying out a transaction at a merchant or ATM using someone else's credit card or debit card, causing a loss to the real cardholder, the merchant, or the bank. So what fraud codes do Visa and Mastercard use?

Diagram illustrating the ISO 8583 F39 response code field

ISO 8583

ISO 8583 Field Descriptions (F39)

F39 - RESPONSE CODE: This is the code showing whether the transaction was approved or declined. It is 2-digit alphanumeric. Typically 00 is sent when approved, and a decline reason code is sent when declined.

Illustration of a point-of-sale terminal checking a card against a warning list

Merchant & POS

What is the Combined Warning List (BUL)?

The Combined Warning List (BUL) lists card numbers the issuer wants blocked (lost, stolen, counterfeit, etc.), which acquiring merchants check within certain limits, at their own risk, when online authorization cannot be obtained.

Payment card being checked against a card recovery bulletin of problem cards

Merchant & POS

What Is a Card Recovery Bulletin (Card Protection Bulletin)?

A Card Recovery Bulletin is a list of problem cards (lost, stolen, expired, over-limit, counterfeit or otherwise flagged) published by card schemes such as Visa or MasterCard. It shows whether a card number is listed on the date of purchase.

Illustration representing credit card fraud and online payment security risks

Fraud

What is Fraud? What are the Types of Fraud?

With the growth of credit and debit card usage and rising e-commerce transaction volumes, there has been a serious increase in exploiting user negligence to harm customers. Fraud means using someone else's card at a merchant or ATM to gain unjust profit.

Table of credit card authorization response codes

Credit Card

What are Credit Card Status Codes in Authorization?

Cases where authorization approval is declined have always puzzled cardholders. Whenever the response code requires contacting the issuing bank (usually for declined transactions), the date, amount, and response code of the failed transaction become very important.