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"Merchant Services"

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Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Merchant choosing between a bank POS and a virtual POS service

Merchant & POS

Is it mandatory to work with a bank to get a POS terminal?

The answer depends on the type of POS terminal. A physical POS (GPRS, Dial-Up, IP, or cash-register POS) requires working with a bank. A virtual POS can also be obtained from a payment institution without a separate bank agreement.

Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

Business owner reviewing the documents required for a POS merchant application

Merchant & POS

Can I get a POS device as an individual customer?

For a POS device to be issued to a customer, the customer must have a legal entity status, such as a sole proprietorship, commercial company, or foundation/association. POS devices cannot legally be issued to individual customers.

Illustration of ISO 18245 merchant category codes (MCC)

Payment Systems

What Is ISO 18245?

ISO 18245 is an ISO standard on the management of Merchant Category Codes (MCC) in retail financial services. ISO 18245: 2003 defines the code values used to classify merchants by the type of business, trade or service they provide.

TR QR Code merchant registry system diagram

Merchant & POS

What Is the Merchant Registry System?

The Merchant Registry System is the system at BKM that holds information on merchants accepting electronic payments, set up to simplify TR QR Code payment processes and prevent fraud and misuse in payments.