Skip to content

Search

"cancellation"

87 articles found

POS terminal screen showing the cancellation transaction menu

Merchant & POS

How does the cancellation (void) process work on a POS?

Many transactions are carried out with cards on a POS terminal. Sometimes a transaction must be reversed, and cancellation (void) is one such transaction. A Sale can only be cancelled on the POS before the batch (end of day) is closed; otherwise a refund is needed.

Close-up of a credit card, illustrating a transaction pending in open authorization

Merchant & POS

Can an Open-Authorization Transaction Be Cancelled?

Open authorization covers the period between authorization, POS batch close, the bank's end-of-day process, and clearing. Learn which steps allow cancellation versus refund, and what a cardholder should do.

Cancelling an Easy Address in a mobile banking app illustration

FAST

Where Can I Cancel a Defined Easy Address?

An Easy Address is defined through the channels of the bank holding the account. Likewise, an Easy Address can be cancelled and deleted through the channels of the bank where the account is held.

Illustration showing the difference between a cancellation and a refund transaction

Merchant & POS

What Is a Cancellation (Void) and a Refund?

Credit card transactions made via POS sometimes need to be reversed. These are called a cancellation (void) or a refund. What's the difference, and when does each apply?

Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Table of chargeback reason codes by payment scheme

Chargeback

What Are the Chargeback Reason Codes by Payment Scheme?

A chargeback is the process of requesting that an amount paid by credit card be refunded, either because the goods or services paid for were not received, or because a transaction is identified as one the cardholder did not carry out.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Illustration explaining how post-purchase installment conversion works for credit card payments

Credit Card

What Is Post-Purchase Installment Conversion?

Post-purchase installment conversion lets credit card purchases and cash withdrawals be split into installments afterward for a fee. See the rules and limits banks apply.

Customer making a contactless payment by tapping a card on a POS terminal

Contactless

What Is a Contactless Transaction?

A contactless transaction is a fast and secure payment made between a credit card and a POS terminal without direct contact, without reading the card's chip or magnetic stripe. Both the card and POS terminal must support contactless transactions.