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Courier handing a package to a customer for cash-on-delivery payment

Merchant & POS

What Is Cash on Delivery?

Cash on delivery means paying for an online order at the moment of delivery, usually in cash, though some e-commerce sites also accept card payment at the door. It boosts sales and builds trust, but carries risks like missing POS terminals and refused deliveries.

Diagram of an e-money institution and the services it can provide under Law No. 6493

Payment Institutions & E-Money

What Is an E-Money Institution? Which Services Can It Provide Under Law No. 6493?

The Law defines e-money as monetary value issued in exchange for funds accepted by the issuer, stored electronically, used for payment transactions and accepted as a payment instrument by persons other than the issuer. This post explains e-money institutions and the services they may provide.

Contactless payment with a card on a POS terminal

Contactless

7 Reasons to Make Contactless Transactions

It is important to use contactless cards to prepare our payment habits for the future. In Turkey, one in every 3 cards and one in every 4 POS terminals is contactless-enabled, yet usage remains around 5%.

Overview of Türkiye's Law No. 6493

Laws & Regulations

What Is Law No. 6493? What Does It Contain?

Law No. 6493, published in Official Gazette No. 28690 on 27 June 2013, regulates the procedures and principles for payment and securities settlement systems, payment services, payment institutions and e-money institutions.

Illustration of a surcharge fee added to a card payment transaction

Merchant & POS

What is a surcharge?

A surcharge is a fee, charge, or tax added to the cost of a good or service. In payment systems, it refers to adding the merchant's transaction commission to the cash sale amount on credit card transactions, resulting in a higher charge.

Table of Reimbursement Attribute values used in the clearing process

Clearing

What is Reimbursement Attribute?

DE03/Reimbursement Attribute carries the Reimbursement Value of a transaction. BKM uses this information as the basis for calculating interchange fees and charges between member banks.

Mifare contactless smart card

Debit Card

What is a Mifare Card?

A type of smart card containing a microchip and simple software, which performs contactless reading when brought close to a smart card reader. It isn't linked to a bank account and has no credit limit like credit cards. You can spend up to the amount loaded onto the card...

Diagram illustrating ATM cash overage and cash shortage reconciliation

ATM

What are Cash Overage and Cash Shortage?

Cash overage and cash shortage are terms used in any system that operates with a cash account. A cash overage means more money is physically present than the ledger indicates; a cash shortage means less. In payment systems, these terms are most often used for ATMs.

Diagram of an ATM shutter mechanism for cash deposit and withdrawal

ATM

What is an ATM Shutter?

The shutter can be described as the gate mechanism that prevents financial loss during ATM cash deposit and withdrawal transactions by controlling customer access to cash and preventing tampering with the ATM system.

Infographic of BKM 2020 card payment statistics in Turkey

Payment Systems

BKM Announces 2020 Card Payment Data

BKM shares card payment data periodically. In 2020, the pandemic reshaped payment habits in Turkey: contactless and online payments surged and the total card payment amount grew 17 percent to TRY 1.15 trillion, with about 264 million cards in circulation.