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Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Illustration of AI agents connecting to payment infrastructure through Agentic Commerce Protocol

Payment Systems

What Is Agentic Commerce Protocol? How Does It Work?

Agentic Commerce Protocol (ACP) is a next-generation protocol that lets AI agents integrate directly into commercial processes such as payments, orders, refunds and subscriptions. This post explains how it works and what it offers businesses.

Conceptual illustration of competing players vying for power in agentic commerce

General

Agentic Commerce Series – Part 6

Who will win in Agentic Commerce? Owning the customer used to be a huge advantage. Once an agent starts deciding on the customer's behalf, where does the real power move to?

Illustration representing an AI agent making a payment

Agentic Commerce

Agentic Commerce Series – Part 4

Are We Ready to Give an AI Agent the Authority to Make Payments? Having long looked at complaint and dispute processes in payment systems, I think granting an agent payment authority is far different from research or product selection.

Illustration of an AI-based payment agent making payments automatically on behalf of a user

Payment Systems

What Are AI-Based Payment Agents?

Digitalization keeps changing the speed and shape of payments. AI-based payment agents pay on their own within user-defined limits and rules, completing transactions without the user initiating any action. This post explains how they work and what to watch for.

Shopper at an online checkout seeing a failed payment message because of an insufficient funds check

Online & Authorization

Why Do Your Payments Fail? How Funds Confirmation APIs Solve It

You press the pay button and the screen says the transaction failed. Behind that failure are checks on your balance and transaction security. This post explains how funds confirmation APIs work, where they apply, and the situation in Turkey's open banking.

Payment transaction success rate metric

Merchant & POS

What Is the Transaction Success Rate?

The Transaction Success Rate (TSR) is a key performance metric measuring the percentage of attempted payment transactions that complete successfully, and a critical indicator of overall payment health.

Diagram illustrating the Store and Forward (SAF) offline transaction process

Payment Systems

What is Store and Forward (SAF)?

Store and Forward (SAF) describes offline transaction processing. It was originally developed when modems were introduced and connections were not always stable, letting terminals store transactions and forward them once connectivity is restored.

Secure card storage and tokenization illustration

Merchant & POS

What Is Card Storage?

Card storage is a system, secured with PCI DSS certification, for storing credit and debit card details safely. It saves consumers from entering their card details again and again on frequent purchases.

Illustration representing recurring subscription payments with a credit card

E-commerce

What is Recurring Payment?

Transactions paid at regular intervals can be defined in the system so that only the installment amount blocks the credit card limit; these are called recurring transactions, used for subscriptions or automatic bill payments.