Since the ATM is the channel where customers physically handle cash, it is a point where fraud cases occur very frequently. The risks associated with ATMs may be overlooked because of how convenient ATMs are to use. However, considering cameras with systems capable of capturing passwords, we cannot say that account and PIN numbers are very safe.
What can we do for ATM security?
- Think of your card as something with cash in it, and report it to the authorities immediately if you lose it.
- Make sure your PIN is safe. Never tell anyone your PIN and do not write it down anywhere.
- When creating your PIN, avoid using your date of birth, the last four digits of your phone number or consecutive numbers.
- Have your card easily accessible and decide in advance on the transactions you will make.
- Always take your receipt after the transaction. Even if your account number is not printed on it, the information on the receipt can be used by identity thieves. After checking the receipt, tear it up before throwing it away.
- Before making a transaction, check whether a device or similar has been placed conspicuously on the ATM. For example, if the ATM's card reader looks bigger or more unusual than it should, be sure to report it to the bank and use another ATM.
- At night, do not use ATMs that are poorly lit; use ATMs that are clearly visible from outside.
- If you think you are being followed after withdrawing money from an ATM, go to the nearest police station, fire station or a busy public business and call the police.
- If there is a queue at the ATM, make sure the people behind you cannot see your PIN.
- If you notice suspicious activity after starting a transaction at the ATM, cancel the transaction and take your card back.
