A twin tower ATM is an ATM model that has both a recycler unit (which both deposits and dispenses cash) and a dispenser unit (which only dispenses cash). It is also called a dual tower ATM.
So why are twin tower ATMs preferred?
Twin tower ATMs are generally installed at locations with a high number and high value of transactions, in order to reduce the cash replenishment workload.
Are twin tower ATMs more expensive than standard ATMs?
They are somewhat more expensive, since they house an extra unit within the ATM.
What are the dimensions of twin tower ATMs compared to standard ATMs?
Twin tower ATMs are larger than standard ATMs.
In short, the decision between a twin tower or a single tower ATM should be made by taking into account the cash movement at that location and the cash replenishment cost for that location.
Operation of a twin tower ATM
Since the two units work together, cash capacity increases and the frequency of cash replenishment decreases. This is especially useful for preventing service interruptions at high-traffic locations.
Managing the cassettes separately provides flexibility in cash planning — for example, one unit can be reserved for specific banknotes only. In terms of maintenance, the likelihood of both units failing at the same time is low.
Although the cost is high, it pays off through return on investment at high transaction volumes.
