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Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Social engineering fraud and human biases illustration

Fraud

What Biases and Human Behaviors Trigger Fraud?

Sometimes committing fraud by exploiting system vulnerabilities is harder than exploiting human weaknesses. Fraud that exploits such human weaknesses is called social engineering.

Illustration for a glossary of cryptocurrency terms such as Bitcoin, blockchain and mining

Cryptocurrency

What Are the Terms Used in the Cryptocurrency World?

Cryptocurrencies are becoming part of everyday life and are expected to compete seriously with card payments. This glossary explains the key crypto terms, from address, altcoin and arbitrage to halving, mining, proof of stake and stop-loss.

ATM cash trapping device attached to the cash dispenser slot

ATM

What is Cash Trapping?

Cash trapping is a type of ATM fraud in which criminals install a device on the ATM or interfere with its operation to trap dispensed cash, making it difficult to detect until the fraudster returns to retrieve the trapped money.

Architecture of 3DS 1.0 compared with 3DS 2.0, showing the issuer, interoperability and acquirer domains

Security

What Is 3D Secure 2.0?

Before 3D Secure 2.0, let's explain what 3D Secure is. 3D Secure is a two-layer payment authentication system that protects both the cardholder and the merchant in online payments. First released by Visa in 1999, it was later adopted by other card schemes…

Diagram of an ATM shutter mechanism for cash deposit and withdrawal

ATM

What is an ATM Shutter?

The shutter can be described as the gate mechanism that prevents financial loss during ATM cash deposit and withdrawal transactions by controlling customer access to cash and preventing tampering with the ATM system.

Illustration of data leakage channels and risks leading to fraud

Fraud

What are data leakage frauds?

Data leakage is the intentional or accidental exposure of sensitive data through any channel where it is stored, processed or transmitted. This post covers its three main causes and the DLP solutions used to prevent it.