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Chargeback
A chargeback is the process of refunding an amount back to a credit card when goods or services paid for are not received, or when transactions not carried out by the cardholder are identified. It is translated into Turkish as reverse presentment.
Chargeback
A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.
ISO 8583
We covered the ISO 8583 basics in an earlier article. This post explains the ISO 8583 message structure in detail: every ISO 8583 message consists of three main parts - the MTI (Message Type Indicator), the Bitmap, and the Data Elements.
ATM
With the advancement of technology, cash withdrawal methods have also diversified. The latest trend is withdrawing cash with a QR code. By generating a QR code through the mobile branch app of a bank that supports this feature, customers can withdraw cash from an ATM without a card.
Merchant & POS
A virtual POS is a payment platform that enables online payments by credit or debit card. Banks also give merchants interfaces for mail order, pre-authorization, cancellations and refunds.
Security
Vishing is a method of deceiving the victim using voice. It replaces the "p" in phishing with the first letter of "voice," meaning "voice deception." It is reinforced by technology in social engineering cases to extract information more easily.
Credit Card
Many people who appear as credit card victims in the news and on social media run into trouble because they think their credit limit is unlimited and forget it must eventually be repaid. A credit card is the best payment instrument, if you know how to use it.
Credit Card
A fraudster who has obtained someone's identity card, or produced a copy of it, applies for a card in the customer's name through various channels using that and the other requested documents.
ATM
ATMs generally hold your bank/credit card inside the card reader slot until the transaction is completed. Fraudsters insert foreign objects such as paper or adhesive-coated cards into the reader to trap the customer's card inside.
Fraud
With the growth of credit and debit card usage and rising e-commerce transaction volumes, there has been a serious increase in exploiting user negligence to harm customers. Fraud means using someone else's card at a merchant or ATM to gain unjust profit.
Credit Card
Just as people differ in temperament, everyone's income, spending and payment habits differ. Some people shop for a month without trouble on a 1,000 TL card, while others can max out a 10,000 TL limit in the first week.
Credit Card
Limit Control System (LKS): A system provided by KKB (Credit Bureau of Turkey) that allows customers' limit details to be checked in real time. It provides member banks (or institutions) with information sharing on consumers' credit card limits. Under the regulation by the BRSA...