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BKM TRIP platform login screen for bank fraud and chargeback communication

Chargeback

What is TRIP (Turkey's Communication Platform)?

TRIP (Turkey's Communication Platform) is a central platform developed by BKM to fight fraud, bringing together Case Filing, Issuer and Acquirer Chargeback operations (Pre-Arbitration, Pre-Compliance, Arbitration, Compliance), and ATM deposit/payment dispute operations.

Illustration representing the chargeback and dispute process in card payments

Chargeback

What Are the Domestic Exceptions to Chargeback Rules?

A chargeback is the refund of an amount paid by credit card to the cardholder's card when the purchased goods or services were not received, or when a transaction was not actually carried out by the cardholder.

Illustration for a glossary of cryptocurrency terms such as Bitcoin, blockchain and mining

Cryptocurrency

What Are the Terms Used in the Cryptocurrency World?

Cryptocurrencies are becoming part of everyday life and are expected to compete seriously with card payments. This glossary explains the key crypto terms, from address, altcoin and arbitrage to halving, mining, proof of stake and stop-loss.

Document cover of the BRSA circular on the report format under Article 8 of the payment services regulation

Payment Institutions & E-Money

What Is the Circular on the Report Format under Article 8 of the Regulation on Payment Services and E-Money Issuance and Payment Institutions and E-Money Institutions? How Can It Be Accessed?

Under Law No. 6493, payment institutions and e-money institutions may operate only with BRSA permission. This post explains the BRSA circular on the format of the independent audit report required with operating permit applications under Article 8 of the Regulation, and where to find it.

Diagram of the committees within the BKM system

Payment System Institutions

What are the committees in the BKM system?

BKM (Interbank Card Center) works through several committees: Security, Operations and Technology, Market Development, Business Development, Chargeback Rules and Arbitration, ATM Sharing, plus arbitration committees. This post outlines each one's duties.

TreeCard wooden bank card made from sustainably sourced cherry wood

Credit Card

Can a card be made from wood?

While the use of physical cards and POS terminals is gradually declining, positive developments continue, such as the world's first wooden card, TreeCard, backed by the search engine Ecosia and aimed at reforesting the world.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

PayPal QR code payment screen shown on a mobile phone

Payment Institutions & E-Money

PayPal Expands Its QR Code Payment Service

PayPal announced that it is launching payments with QR codes in 28 markets worldwide, including the USA, the UK, France, Hong Kong and Canada. Businesses can use QR codes to accept payments and consumers to shop contactlessly through the PayPal mobile app.

QR code payment being scanned with a smartphone at a point of sale

Laws & Regulations

The 'TR QR Code' Era in Payment Systems

The Regulation on the Generation and Use of TR QR Code in Payment Systems sets the standards for QR codes in payment services. The Central Bank has taken the first step by drafting rules for a common QR code structure.