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Illustration representing a vishing voice phishing phone scam

Security

What Is Vishing (Voice Phishing)?

Vishing is a method of deceiving the victim using voice. It replaces the "p" in phishing with the first letter of "voice," meaning "voice deception." It is reinforced by technology in social engineering cases to extract information more easily.

ATM machine used for banking transactions in Turkey

ATM

ATM Companies Operating in Turkey

ATMs are devices that let customers carry out many banking transactions without visiting a branch. Keeping these devices technologically up to date and maintaining a high level of security are among the most important issues. Below are the companies that provide ATM software and support in Turkey.

Customer paying credit card debt through a mobile banking app

Credit Card

How do I pay my credit card debt?

In the past, banking could only be done at branches, but with technology, customers can now check and pay credit card debt through ATMs, branches, internet banking, mobile banking, and the PTT post office.

Illustration showing the consequences of entering an incorrect CVV2 code in an online transaction

Credit Card

What happens if I enter CVV2 incorrectly in my online transactions?

With the advancement of technology, the use of credit cards in online transactions and the variety of payment methods have increased. To make an online transaction with a credit card, you need: Card Number, Expiration Date, and CVV2 (the 3-digit number on the back of the card).

TROY card scheme logo

Credit Card

What Is TROY?

TROY, announced by the Interbank Card Center (BKM) in September 2015, is a card scheme like VISA, MasterCard, or AMEX. It takes its name from the initials of its Turkish slogan meaning 'Turkey's Payment Method'.

Hand holding a credit card near an ATM screen used to check card debt

Credit Card

How Can I Check My Credit Card Debt?

In the past, banking transactions could only be carried out at branches, but with the advance of technology, customers can now complete their transactions through many channels without visiting a branch. Checking credit card debt is one of these.

Logo or illustration representing the Credit Registration Bureau (KKB) in Turkey

Credit Card

What Is KKB (Credit Registration Bureau)?

KKB (Credit Registration Bureau) is a private company established in 1995 under Banking Law No. 5411 with nine bank shareholders, sharing credit information among member institutions.

EMV chip card illustration

Online & Authorization

What is EMV?

EMV stands for Europay, Mastercard and Visa. In 1994 these companies formed a working group to set chip-card standards, leading to the EMV standards used worldwide today.