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ATM machine vulnerable to hacking and fraud

ATM

Can ATMs Be Hacked?

ATMs are among the channels banks use most to serve customers. Besides being one of the most important channels, because they physically dispense cash and give access to a customer's account, many fraud cases occur at ATMs.

ATM machine with cash dispenser and receipt printer

ATM

What Is an ATM?

ATM stands for Automated Teller Machine, an electronic device that lets customers carry out account transactions with or without a card. It was invented in 1960 by John Shepherd-Barron. The first ATM in Turkey was installed in 1982.

Illustration of a Terminal Master Key (TMK) securing a payment terminal

HSM & Security

What is TMK (Terminal Master Key)?

TMK stands for Terminal Master Key, a key-encrypting key distributed manually or automatically under a previously established TMK. It is used to distribute data encryption keys to an ATM or POS terminal within a local network.

Diagram illustrating Terminal PIN Key (TPK) usage in POS and ATM devices

HSM & Security

What is TPK (Terminal PIN Key)?

TPK stands for Terminal PIN Key. It is a data encryption key used to encrypt PINs for transmission between a terminal and the terminal's bank (acquirer) within a local network. Learn how TPK is used in POS and ATM devices.

ATM PIN pad used for entering a card PIN

ATM

How is PIN verification performed at an ATM?

At payment points such as ATMs and POS terminals, the most critical step is PIN verification or verifying the customer through their identity information. However, since ATMs cannot verify a customer's identity, PIN verification becomes more important. So how is it performed?

UnionPay logo

Payment System Institutions

What is the UnionPay Online Payment System (UPOP)?

UnionPay Online Payments (UPOP) lets merchants in China, New Zealand, Australia and other countries extend their e-commerce stores to accept UnionPay payments. UnionPay supports over 5 billion cards in more than 140 countries.

Diagram illustrating a co-badge card issued under two payment schemes

Credit Card

What is a Co-Badge Card?

A co-badge card is issued under two or more payment schemes (Mastercard, Troy, Diners Club, Discover, etc.). If a bank's product supports multiple schemes, customers can request a card carrying two or more payment brands.

Diagram illustrating the ISO 8583 field 32 structure

ISO 8583

ISO 8583 Field Descriptions (F32)

F32 - ACQUIRING INSTITUTION IDENTIFICATION CODE: the 11-digit acquirer bank ID. The values it can take for domestic transactions and by card brand include Visa, MasterCard, UnionPay, Discover and JCB formats.

Illustration of a Zone PIN Key (ZPK) protecting PIN data in a payment network

HSM & Security

What is ZPK (Zone PIN Key)?

ZPK, also known as the PIN Protection Key, is a data encryption key that is distributed automatically and used to encrypt PINs. It is also referred to as the 'Working Key'. This key allows PIN information to be carried securely across the network.

ISO 8583 field 95 replacement amounts

ISO 8583

ISO 8583 Field Descriptions (F95)

DE 95, Replacement Amounts, shows the transaction amount information in full or partial reversals. Here are its subfields and how it relates to F4.