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Screenshot of the regulation article on ATM access for customers with orthopedic disabilities

ATM

What Must Banks Do for Customers with Orthopedic Disabilities?

Banks must provide the infrastructure for ATM access by customers with orthopedic disabilities. Not every ATM has to comply: at least two out of every 100 ATMs a bank operates must be suitable. This post explains the details of the regulation article.

Diagram illustrating open banking, where customer financial data is shared with fintech companies through APIs

Payment Institutions & E-Money

What Is Open Banking?

Open banking means sharing customers' financial information with a third-party fintech company so that a range of banking and financial services can be offered to them. It works through API integrations. This post covers its status in Turkey and the new BRSA regulation.

Illustration of the Alipay super app connecting payments, merchants and financial services

Closed-Loop Payments

Alipay: Payment System or Digital Economy? | Closed-Loop Payments #5

Is Alipay a payment system, or a digital economy? In the previous post we discussed how Starbucks shows that payment systems can evolve into a different structure. At first the goal was to make payment easier for the customer. As the system grew, loyalty programs...

Illustration of an ATM with a voice menu for visually impaired customers

ATM

What Must Banks Do for Visually Impaired Customers?

Banks must provide the infrastructure for ATM access by visually impaired customers. Among ATMs side by side or less than 50 meters apart, only one needs to comply; all other ATMs must serve visually impaired customers. Details of Article 7 are below.

Diagram illustrating the PSD (Payment Services Directive) regulatory framework

Merchant & POS

What is PSD (Payment Services Directive)?

PSD stands for Payment Services Directive, known as the Payment Services Law. It took effect in EU countries in 2009, and in 2015 new revisions were announced as PSD1, aiming to build an efficient, fast, secure, and competitive payment market.

BKM Online member information sharing portal

Credit Card

What Is BKM Online (BOL)?

BKM Online is the web-based electronic system that enables communication and information sharing between BKM and its members, including documents, reports, services and work calendars, according to user permissions.