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Consumer Protection Law No. 6502 illustration

Laws & Regulations

What Is Consumer Protection Law No. 6502?

Law No. 6502 on Consumer Protection aims to protect consumers' health, safety and economic interests, compensate their losses and inform them. It covers all consumer transactions and practices aimed at consumers.

Diagram illustrating card fraud and forgery in card payments

Security

What Is Forgery in Card Payments?

Forgery in card payments means transactions made with card details without the cardholder's knowledge, or purchases with counterfeit or stolen cards. Merchants cannot eliminate fraud and chargeback risk, but they should aim to reduce it to reasonable levels.

Credit cards inside an open wallet

Merchant & POS

Who is liable for a transaction made without a PIN?

Almost all of us carry at least one credit card. Imagine losing your wallet with all your cards inside, and someone with bad intentions finding it and using the cards without a PIN. Who bears the responsibility?

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Illustration representing communication protocols used in POS payment systems

Merchant & POS

What Are POS Sub-Protocols and Their Use Cases in Turkey?

In payment systems, every exchange between POS devices and bank or payment institution systems runs on a specific messaging standard, generally based on ISO 8583. However, each country, bank, or switch network defines its own version of this standard.

Diagram of a partial authorization where an issuer approves only part of the requested amount

Merchant & POS

What Are the Partial Authorization Requirements for an Acquirer Bank?

Partial authorization lets an issuer approve part of the requested amount when the card lacks the full balance, with the rest paid another way. This post covers the technical, receipt, clearing, reconciliation, merchant and certification requirements for acquirers.

Illustration of ChatGPT Instant Checkout and the Agentic Commerce Protocol

Online & Authorization

Shopping Directly from ChatGPT: A New Era with Agentic Commerce

OpenAI and Stripe announced the Agentic Commerce Protocol (ACP), with Instant Checkout live on Etsy and Shopify in the US. What this means for payment facilitators and e-commerce platforms, and what may come beyond one-click checkout.

Illustration of AI agents connecting to payment infrastructure through Agentic Commerce Protocol

Payment Systems

What Is Agentic Commerce Protocol? How Does It Work?

Agentic Commerce Protocol (ACP) is a next-generation protocol that lets AI agents integrate directly into commercial processes such as payments, orders, refunds and subscriptions. This post explains how it works and what it offers businesses.

Visa Merchant Purchase Inquiry (VMPI) process diagram

Fraud

What is Visa Merchant Purchase Inquiry (VMPI)?

Chargeback is the process of refunding a credit card payment when the goods or services that should have been received were not, or when transactions not made by the cardholder are identified. In Turkish it is translated as reversal of presentment.