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Diagram illustrating the stages a credit card goes through from application to delivery

Credit Card

What stages does a credit card go through before reaching the customer?

Credit cards are undoubtedly the most important payment tool for most of us when shopping. So what stages does a credit card or debit card go through before it reaches our pocket? The customer submits a card application request, and the process continues from there.

Workflow diagram of bank and courier file integration for card distribution

Courier & Delivery

How Is Bank Integration Done for Card Distribution via Courier?

Courier companies and banks generally carry out the card distribution process through file exchanges. (Some banks also use web service integration; in that case the information normally sent via file is transmitted within the service.) With the courier...

Illustration of a Card Not Present (CNP) online payment transaction

Credit Card

What Is a CNP (Card Not Present) Transaction?

CNP refers to a transaction made through a website or a company's own app payment page, where the card is not read by any device and its details are entered manually. It is short for Card Not Present.

Card refund receipt standards illustration

Merchant & POS

What Are the Standards for Refund Receipts?

Cardholders may request a refund through the merchant for POS transactions due to wrong deliveries, returned goods and similar reasons. Here is the information a refund receipt must contain, including extra fields for e-commerce.

Chart illustrating chargeback dispute time limits

Chargeback

How is the chargeback dispute period calculated?

The chargeback dispute period varies by reason, but it can never exceed 540 days from the date a transaction posted to the card. Within that limit, cardholders generally have up to 120 days to dispute, depending on the type of issue.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Diagram of a partial authorization where an issuer approves only part of the requested amount

Merchant & POS

What Are the Partial Authorization Requirements for an Acquirer Bank?

Partial authorization lets an issuer approve part of the requested amount when the card lacks the full balance, with the rest paid another way. This post covers the technical, receipt, clearing, reconciliation, merchant and certification requirements for acquirers.

Illustration representing payment instruments such as cards and mobile devices

Payment Institutions & E-Money

What is a payment instrument?

Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions defines a payment instrument as a personalized device such as a card, mobile phone, or password.

Payment services defined under Law No. 6493

Laws & Regulations

What Is a Payment Service?

A payment service means the services offered under Article 12(1) of Law No. 6493. Essentially, it is delivering funds received from a sender to a recipient.