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ETBİS electronic commerce information system registration

Payment Systems

What Is ETBİS?

ETBİS (Electronic Commerce Information System) is the system launched on 04/12/2017 so that e-commerce businesses are reachable and e-commerce data can be tracked reliably. Businesses must register before starting.

Diagram showing how card transaction data flows through the ISO 8583 messaging standard

Merchant & POS

What is ISO 8583?

Introduction: When a card (credit card/debit card/prepaid card) is used at an ATM or POS, data must be carried securely between systems. For example, in a store sale, the POS initiates the transaction, which must reach the cardholder's bank intact.

Card refund receipt standards illustration

Merchant & POS

What Are the Standards for Refund Receipts?

Cardholders may request a refund through the merchant for POS transactions due to wrong deliveries, returned goods and similar reasons. Here is the information a refund receipt must contain, including extra fields for e-commerce.

Diagram of a first credential-on-file transaction using stored card data

Security

What is the First Credential-On-File transaction?

The first transaction made after a customer's card data is stored with a merchant is called the First Credential-On-File transaction. BKM expects it to be flagged with the value "C" in switch message field DE48.PDS86, and BRSA draft rules govern how card data may be stored.

Diagram illustrating the retrieval request process in card transactions

Chargeback

What is a Retrieval Request?

A chargeback is when cardholders dispute a transaction made without their knowledge through their card-issuing bank. So what does a Retrieval Request mean? It is essentially a document request related to transactions a cardholder does not recognize on their statement.

Diagram of the Shared POS Management System (OPYS)

Merchant & POS

What Is the Shared POS Management System (OPYS)?

Developed by BKM and made available to banks, OPYS centrally supports setting up multi-application POS terminals shared by multiple members, inviting other members, adding or removing them, and managing field company relationships.

Diagram illustrating the ISO 8583 field 32 structure

ISO 8583

ISO 8583 Field Descriptions (F32)

F32 - ACQUIRING INSTITUTION IDENTIFICATION CODE: the 11-digit acquirer bank ID. The values it can take for domestic transactions and by card brand include Visa, MasterCard, UnionPay, Discover and JCB formats.

Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Diagram of a smartphone using Magnetic Secure Transmission (MST) to emit a signal that mimics a card's magnetic stripe at a POS terminal

Merchant & POS

What is MST (Magnetic Secure Transmission)?

Magnetic Secure Transmission (MST) is a mobile payment technology in which devices such as smartphones emit a signal that mimics the magnetic stripe on a traditional payment card, letting a physical card's POS use be imitated without upgrading terminal software or hardware.