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Illustration representing an online marketplace connecting buyers and sellers

E-commerce

What is a marketplace?

A marketplace is an online payment platform where buyers and sellers come together, where products and services are listed for sale, and other operations are facilitated.

Table showing service code values and their meanings for payment cards

Credit Card

What is the Service Code on Cards?

The service code is information printed on a card's Track 1 and Track 2 data, covering card type, PIN usage, and domestic/international usage status. It is kept at the product level in bank systems.

Illustration comparing the B2B and B2C e-commerce models

Payment Systems

What Are the Differences Between B2B and B2C?

B2B and B2C are collaboration models used in e-commerce transactions. This post explains what each term means and compares them in terms of customer, purchasing, sales and marketing.

Courier handing a package to a customer for cash-on-delivery payment

Merchant & POS

What Is Cash on Delivery?

Cash on delivery means paying for an online order at the moment of delivery, usually in cash, though some e-commerce sites also accept card payment at the door. It boosts sales and builds trust, but carries risks like missing POS terminals and refused deliveries.

Illustration representing a payment card's transaction history

Credit Card

What Is a Card's First Transaction Date? What Is It Used For?

Banks generally keep a record in the system of a card's "First Transaction Date." This information is automatically populated by the online authorization system. So under what circumstances is it updated? First, an authorization transaction must…

Collection POS web-based payment management dashboard

Merchant & POS

What is a Collection POS?

A Collection POS is a secure, web-based payment platform through which businesses and institutions manage their collections and generate the reports they need. Many similar products exist on the market under different names.

Illustration representing communication protocols used in POS payment systems

Merchant & POS

What Are POS Sub-Protocols and Their Use Cases in Turkey?

In payment systems, every exchange between POS devices and bank or payment institution systems runs on a specific messaging standard, generally based on ISO 8583. However, each country, bank, or switch network defines its own version of this standard.

Virtual POS online card payment illustration

Merchant & POS

What Are the Benefits of a Virtual POS for Merchants?

A virtual POS is a payment platform that enables online payments by credit or debit card. Banks also give merchants interfaces for mail order, pre-authorization, cancellations and refunds.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Diagram of an e-money institution and the services it can provide under Law No. 6493

Payment Institutions & E-Money

What Is an E-Money Institution? Which Services Can It Provide Under Law No. 6493?

The Law defines e-money as monetary value issued in exchange for funds accepted by the issuer, stored electronically, used for payment transactions and accepted as a payment instrument by persons other than the issuer. This post explains e-money institutions and the services they may provide.

Online shopping cart on a laptop illustrating cart abandonment in e-commerce

Merchant & POS

How to Reduce the Cart Abandonment Rate

One of the biggest problems for e-commerce companies is attracting customers to their sites, but getting visitors to actually buy is just as hard. This post covers practical ways to reduce cart abandonment, from guest checkout to fast payment options.