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Diagram illustrating the structure of an ISO 8583 message field

ISO 8583

ISO 8583 Field Descriptions (F41)

F41 - CARD ACCEPTOR TERMINAL IDENTIFICATION: the terminal where a transaction took place. An 8-character alphanumeric value generated by the acquirer bank and assigned to the POS, managed as a unique terminal number at the acquirer.

Diagram of the Chargeback Document Management System (CDYS) process flow

Credit Card

What is the Chargeback Document Management System (CDYS)?

The Chargeback Document Management System (CDYS) is a system developed by BKM to resolve customer disputes over card payment transactions among BKM members, covering Copy Request, Chargeback, Representment, and related processes.

Diagram illustrating how a contactless offline transaction is processed

Merchant & POS

Can a Contactless Offline Transaction Occur?

A contactless offline transaction can occur. If the amount is lower than the floor limit defined on the POS and the card also allows offline authorization, the transaction can be completed offline. Offline transactions are periodically sent by the POS to the acquiring bank.

Illustration of a point-of-sale terminal checking a card against a warning list

Merchant & POS

What is the Combined Warning List (BUL)?

The Combined Warning List (BUL) lists card numbers the issuer wants blocked (lost, stolen, counterfeit, etc.), which acquiring merchants check within certain limits, at their own risk, when online authorization cannot be obtained.

Stand-in authorization flow diagram

Credit Card

What is Stand-In Authorization?

In the standard authorization flow, the transaction is initiated by the acquirer (POS bank) and forwarded to the issuer (card-issuing institution). The process is completed once the issuer responds. However, this isn't always possible; when the issuer fails to respond, BKM steps in...

Diagram illustrating card fraud and forgery in card payments

Security

What Is Forgery in Card Payments?

Forgery in card payments means transactions made with card details without the cardholder's knowledge, or purchases with counterfeit or stolen cards. Merchants cannot eliminate fraud and chargeback risk, but they should aim to reduce it to reasonable levels.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Credit cards inside an open wallet

Merchant & POS

Who is liable for a transaction made without a PIN?

Almost all of us carry at least one credit card. Imagine losing your wallet with all your cards inside, and someone with bad intentions finding it and using the cards without a PIN. Who bears the responsibility?

Illustration of a surcharge fee added to a card payment transaction

Merchant & POS

What is a surcharge?

A surcharge is a fee, charge, or tax added to the cost of a good or service. In payment systems, it refers to adding the merchant's transaction commission to the cash sale amount on credit card transactions, resulting in a higher charge.

Diagram showing the Issuer Domain, Interoperability Domain and Acquirer Domain in 3D Secure

Merchant & POS

What are Payment Scheme 3D Secure systems?

3D Secure is short for Three Domain Secure (Issuer Domain, the Interoperability Domain and the Acquirer Domain), used to increase security in online transactions. Known to cardholders as 3D Secure, these systems are given unique names by payment schemes (MasterCard, Visa, etc.).

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Diagram of basic payment systems terminology including issuer, acquirer, and authorization

Payment Systems

Basic Terms Used in Payment Systems

Although many important terms are used in payment systems, the expressions below are its cornerstones — the ABCs of payment systems, so to speak. Issuer: the credit card company, usually a bank, that issues the card and tracks debt, credit, bonus points, and other services for the customer.