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Dictionary and glossary book representing payment systems terminology

Merchant & POS

Terms that should be in your payment systems glossary

Below are the definitions of the cornerstone terms of payment systems, as established by the Banks Association of Turkey (TBB): debit card, credit card, merchant, cardholder, and more.

Diagram of basic payment systems terminology including issuer, acquirer, and authorization

Payment Systems

Basic Terms Used in Payment Systems

Although many important terms are used in payment systems, the expressions below are its cornerstones — the ABCs of payment systems, so to speak. Issuer: the credit card company, usually a bank, that issues the card and tracks debt, credit, bonus points, and other services for the customer.

Affinity credit card with club logo illustration

Credit Card

What is an Affinity Card (Membership Card)?

An affinity card is a type of credit card issued by a bank that carries the logo of a social organization such as an association, foundation, sports club, or charity (for example, Fenerbahce Bonus). It is similar in structure to a co-branded card.

Diagram showing how an international card transaction is processed

Online & Authorization

How does the international transaction flow work?

When a card transaction is made abroad, banks usually calculate the cost from a percentage commission, a fixed commission, and an exchange rate margin. The flow starts when the customer requests a cash withdrawal at a foreign ATM.

Credit card minimum payment ratio change announced by the BRSA

Credit Card

Change Made to the Credit Card Minimum Payment Ratio

The credit card minimum payment amount lets customers who cannot pay their full debt keep using their cards. In June 2019 the BRSA set the minimum payment at 30 percent for all limits, and kept 40 percent for cards issued within the past year.

Illustration representing credit and debit card fraud

Credit Card

Credit Card/Debit Card Fraud

Credit card fraud is generally committed using the card itself, using card details without the card, via excess or duplicate withdrawals, or by seizing identity information. ATM card trapping is common, since ATMs hold the card during the transaction.

Illustration of a point-of-sale terminal checking a card against a warning list

Merchant & POS

What is the Combined Warning List (BUL)?

The Combined Warning List (BUL) lists card numbers the issuer wants blocked (lost, stolen, counterfeit, etc.), which acquiring merchants check within certain limits, at their own risk, when online authorization cannot be obtained.

Illustration of a commercial debit card issued to companies and sole proprietorships

Debit Card

What Is a Commercial Debit Card?

A debit-featured card issued to a sole proprietorship, a commercial company, or a foundation/association is called a commercial debit card. Operationally, it is no different from a personal debit (ATM) card. It has its own limit, status, and user.

ATM PIN pad used for entering a card PIN

ATM

How is PIN verification performed at an ATM?

At payment points such as ATMs and POS terminals, the most critical step is PIN verification or verifying the customer through their identity information. However, since ATMs cannot verify a customer's identity, PIN verification becomes more important. So how is it performed?

Illustration representing credit card loyalty points and rewards

Merchant & POS

What are Loyalty Points?

Loyalty points are promotional rewards banks give customers for credit card transactions, tracked on a card/customer basis. Banks charge merchants a commission on POS transactions, and some share part of that commission with cardholders as points.

Screenshot of an Address Verification Service (AVS) response code table

Merchant & POS

What is Address Verification Service (AVS)?

Address Verification Service (AVS) is a fraud prevention system that helps limit fraud and chargebacks when used effectively. It verifies that the address a customer enters matches the cardholder's address on file with the issuer.