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Illustration of ways merchants can reduce chargebacks on card transactions

Chargeback

How to Reduce Chargebacks (For Merchants)

Chargeback is inherent to card transactions, so it may be impossible to prevent entirely, but taking precautions keeps the risk to a minimum. Here are the key points merchants should pay attention to in order to reduce chargebacks.

Unattended self-service POS terminal used for card payments

Merchant & POS

What Is an Unattended POS?

Unattended POS is a type of POS that is not managed by merchant staff and is triggered by the customer in self-service services. Its use has increased further with the rise of mobile payments.

Open banking illustration representing payment services data sharing APIs between financial institutions and third-party providers

Payment Systems

Guide on Data Sharing Services in Payment Services Published

Open banking opens financial data, under the regulations and with the customer's explicit consent, to third-party service providers through standard APIs. The CBRT has published a guide on payment initiation and account information services, covering licensing and technical certification.

Illustration of a multicurrency POS terminal supporting multiple foreign currencies

Merchant & POS

What Is a MultiCurrency POS?

Multicurrency POS refers to POS devices that can process transactions in foreign currencies (USD, EUR, GBP, etc.) in addition to Turkish Lira. Merchants using a MultiCurrency POS can process transactions in different currencies for international cardholders.

ATM cash trapping device attached to the cash dispenser slot

ATM

What is Cash Trapping?

Cash trapping is a type of ATM fraud in which criminals install a device on the ATM or interfere with its operation to trap dispensed cash, making it difficult to detect until the fraudster returns to retrieve the trapped money.

Smartphone and Android POS device used as commercial off-the-shelf (COTS) devices for accepting payments

Online & Authorization

What are Commercial Off-the-Shelf Devices (COTS)?

Commercial off-the-shelf (COTS) products and services are ready-made, packaged solutions adapted to a purchasing organization's needs, rather than custom-built ones. In payment systems, COTS includes ready-made payment apps for phones and Android POS devices.

EU Payment Services Directive 2 PSD2

Merchant & POS

What Is the EU Payment Services Directive 2 (PSD2)?

The EU Payment Services Directive 2 (PSD2) is the EU's payment services law. ÖDED translated it into Turkish, creating an important handbook for anyone wanting to invest or work in this area.

Internet of Things connected devices illustration

Payment Systems

What Is IoT (Internet of Things)?

The Internet of Things (IoT) is a concept first used by Kevin Ashton in a 1991 presentation. It refers to many electrical devices, such as watches, fridges and washing machines, communicating with each other.

Diagram illustrating the PSD (Payment Services Directive) regulatory framework

Merchant & POS

What is PSD (Payment Services Directive)?

PSD stands for Payment Services Directive, known as the Payment Services Law. It took effect in EU countries in 2009, and in 2015 new revisions were announced as PSD1, aiming to build an efficient, fast, secure, and competitive payment market.

Expiration date printed on the front of a payment card

Credit Card

What Is a Card Expiration Date?

What is a card expiration date? Learn why banks print this date on every card, how it's used in purchases, and what happens once it passes.

MasterCard Identity Check logo and authentication illustration

Security

What is MasterCard Identity Check?

Payment security is very important in payment systems. To increase security, transactions require additional information such as PINs and passwords. Remembering which information to use, and keeping it in mind without forgetting…