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Table of Documentation Indicator codes used in second presentment and reversal presentment clearing messages

Clearing

What Is the Documentation Indicator?

The Documentation Indicator is a code carried in the F60 (Additional Data) DE05 field of clearing transactions. Used in second presentment and reversal presentment transactions, it shows whether the supporting document has been sent. This post lists the values and their meanings.

Diagram illustrating EMV Level 1, Level 2, and Level 3 certification stages for payment terminals

Merchant & POS

What Are EMV Level 1, Level 2, and Level 3 Certifications?

The EMV Level 1 standard refers to an important global payment industry specification defining the electrical and physical interface between credit and debit cards and the payment terminal (ATM/POS). The EMV Contactless Level 1 certification guarantees that the device…

Diagram illustrating the PIN Change/Unblock command process

EMV

What Is Pin Change/Unblock?

The Pin Change/Unblock command is used after card issuance to let the issuer remove a card's PIN block, or instantly change the reference PIN and remove its block, as well.

Illustration of a Zone PIN Key (ZPK) protecting PIN data in a payment network

HSM & Security

What is ZPK (Zone PIN Key)?

ZPK, also known as the PIN Protection Key, is a data encryption key that is distributed automatically and used to encrypt PINs. It is also referred to as the 'Working Key'. This key allows PIN information to be carried securely across the network.

Example of a POS transaction receipt (slip)

Merchant & POS

Don't Dismiss the POS Receipt

In daily credit card purchases, the POS produces two receipts: the Customer Copy and the Merchant Copy. The cardholder gets the customer copy; the merchant keeps its own copy by law.

News clipping about the arrest of hacker Hakan Karacaoglu

Fraud

Famous Hacker Caught After 8 Years

Recently the following news story appeared in the papers. Two things stood out: the hacker was a former banker, and the device he used to clone cards. In banking fraud, insiders who know the system's weak points can build schemes customers never notice.

Illustration of ISO 8583 message field layout used for field F37

ISO 8583

ISO 8583 Field Descriptions (F37)

F37-RETRIEVAL REFERENCE NUMBER is a code generated by the bank that initiates a transaction, used to uniquely track it. It is a 12-character alphanumeric value.

Diagram illustrating the ISO 8583 F7 transmission date and time field

ISO 8583

ISO 8583 Field Descriptions (F7)

F7 - TRANSMISSION DATE AND TIME: the field containing the moment the initiating party started the transaction. It is a 10-character numeric value in MMDDhhmmss format.

Logo or illustration representing the Credit Registration Bureau (KKB) in Turkey

Credit Card

What Is KKB (Credit Registration Bureau)?

KKB (Credit Registration Bureau) is a private company established in 1995 under Banking Law No. 5411 with nine bank shareholders, sharing credit information among member institutions.

Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.