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Conceptual illustration of competing players vying for power in agentic commerce

General

Agentic Commerce Series – Part 6

Who will win in Agentic Commerce? Owning the customer used to be a huge advantage. Once an agent starts deciding on the customer's behalf, where does the real power move to?

Sample credit voucher (refund) document

Merchant & POS

What is a Credit Voucher (Refund Document)?

A Credit Voucher (Refund Document) is a document issued by the merchant for the refund or cancellation of a good or service that a cardholder purchased using a credit card, or to correct an overcharge made by mistake.

Screenshot of a mobile banking app showing the QR code deposit flow at an ATM

ATM

Depositing Money with a QR Code

Many banks now let customers deposit cash by scanning a QR code with their mobile banking app instead of inserting a card at the ATM. This speeds up the transaction, reduces card skimming risk, and adds an extra layer of security through in-app verification.

Illustration of the transfer of payment regulation powers from the BRSA to the CBRT in Turkey's fintech ecosystem

Laws & Regulations

Some Powers of the BRSA Transferred to the CBRT

Turkey is rapidly implementing the items in the 11th Development Plan for a fintech ecosystem with equal opportunity. Under the approved law amendment, some BRSA powers over payment services and e-money companies were transferred to the CBRT, making it the single authority in payments.

Diagram illustrating how a Payment Initiation Service Provider (PISP) connects a customer's bank account to merchants

Payment Systems

What Is a Payment Initiation Service Provider (PISP)?

A Payment Initiation Service Provider (PISP) can initiate a payment on a customer's behalf, withdrawing funds directly from their account with consent. Norway's Vipps is the most widely used PISP, and more providers are expected as PSD2 expands across Europe.

Diagram illustrating the POS batch upload reconciliation process

Merchant & POS

What is Batch Upload?

When a transaction is made through a POS, it is recorded both on the POS itself and in the acquiring bank's authorization system. At batch close, the POS sends all its transactions to the bank, which reconciles them against its own records.

Credit card limit increase criteria

Credit Card

What Is a Credit Card Limit Increase?

A credit card is a loan granted by the bank, so it must follow certain criteria and stay within a limit. As card usage changes over time, the need for a higher limit can arise.