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Exterior of the Takasbank headquarters building

Payment Systems

What is Takasbank?

Takasbank (Istanbul Settlement and Custody Bank) exists to increase the competitiveness of Turkey's markets by providing clearing and custody services, financial services, and other economic activities under the relevant legislation.

Illustration of personal data protection under the Turkish Personal Data Protection Law (KVKK)

Merchant & POS

What is the Personal Data Protection Law (KVKK)?

The Personal Data Protection Law was adopted by the Grand National Assembly of Turkey on 24/03/2016 and published in Official Gazette No. 29677 on 07/04/2016. It protects individuals' rights in the processing of personal data and sets the rules that data controllers must follow.

FAST instant payment system logo

FAST

What Are the Differences Between FAST and EFT?

Until the FAST system was introduced, money transfers were made through the EFT structure. Due to evolving technology and changing customer expectations, a new structure called FAST was introduced. So what are the differences between EFT and FAST?

Illustration of embedded finance, with payment, credit, insurance and investment services built into everyday digital platforms

Open Banking

What Is Embedded Finance?

Embedded Finance means integrating financial products and services into non-financial platforms, experiences or business processes. In other words, services offered by financial institutions become part of the product or service flows of non-financial organizations.

Illustration representing payment instruments such as cards and mobile devices

Payment Institutions & E-Money

What is a payment instrument?

Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions defines a payment instrument as a personalized device such as a card, mobile phone, or password.

Credit cards inside an open wallet

Merchant & POS

Who is liable for a transaction made without a PIN?

Almost all of us carry at least one credit card. Imagine losing your wallet with all your cards inside, and someone with bad intentions finding it and using the cards without a PIN. Who bears the responsibility?

Diagram of a good faith request exchanged between issuer and acquirer outside the chargeback process

Chargeback

What Is a Good Faith Request?

A good faith review request is a written request that issuers and acquirers send each other to collect on a transaction when the dispute (chargeback) process cannot be run. The requesting party states its grounds.

Illustration of a new-generation smart cash register combining a fiscal device and a POS terminal

Merchant & POS

What You Need to Know About Smart Cash Registers (OKC)

A smart cash register is a new-generation, IP-based payment recording device that integrates a cash register with a POS terminal. It combines fiscal devices and POS devices in a single unit and transmits data to the Ministry of Finance in real time.

Diagram illustrating how financing companies operate in Turkey

Payment System Institutions

What Are the Financing Companies Operating in Turkey?

These are credit institutions providing financing to individuals and companies for purchasing goods and services. Financing companies specialize mainly in vehicle loans, offering fast and flexible point-of-sale solutions distinct from banks.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...