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Illustration for the question about SMS notifications in mail order transactions

From My Readers

Is there an SMS notification structure for Mail Order transactions?

I occasionally receive questions from my readers, and I answer them by email or through other channels. Since others may have similar questions, I will publish these questions on my site along with the answers. Hello Mr. Arif, I read your articles from time to time and...

Smartphone being used as a mobile POS device for a card payment

Merchant & POS

Mobile Phones Are Turning Into POS Devices

With advances in technology, mobile phones can now be used for many functions besides calls and internet access. One such innovation is the ability to use smartphones or tablets as POS devices.

Diagram illustrating the structure of a Bank Identifier Code (BIC)

EMV

What is a Bank Identifier Code (BIC)?

BIC stands for Bank Identifier Code. It is the universal bank identification code used for automated processing in banking and related financial environments, identifying banks as specified by the ISO 9362 standard.

Virtual POS (VPOS) online payment interface screenshot

Merchant & POS

What is VPOS (Virtual POS)?

VPOS (Virtual POS) is the software-based, security-enhanced equivalent of the physical POS devices used for card payments at merchants, used for purchases made over the internet. It is also known as Virtual POS. VPOS is not issued to individual customers.

Illustration of personal data protection under the Turkish Personal Data Protection Law (KVKK)

Merchant & POS

What is the Personal Data Protection Law (KVKK)?

The Personal Data Protection Law was adopted by the Grand National Assembly of Turkey on 24/03/2016 and published in Official Gazette No. 29677 on 07/04/2016. It protects individuals' rights in the processing of personal data and sets the rules that data controllers must follow.

Illustration of a smartphone used as a mobile POS payment terminal

Merchant & POS

Are POS Terminals Becoming Obsolete?

Today, as credit cards shift from physical to virtual use, a similar move has come from the POS side. We have begun to see mobile phones used as POS devices becoming a serious rival to physical POS terminals.

Illustration representing real-time and near real-time fraud monitoring in payment systems

Fraud

What is Online (Real Time) and Near Online (Near Real Time) Fraud?

Fraud monitoring refers to tracking card transactions through scenarios to detect potential fraud and taking rapid action immediately before or after a transaction occurs - such as identifying a suspicious transaction, calling the customer, or temporarily blocking the card to prevent authorization.

Illustration of a phone scam call impersonating a bank

Security

We're Calling From the Bank, Your Account Has Been Compromised...

Fraud cases where scammers pose as bank staff or other institution employees to obtain citizens' banking information have increased significantly recently. Interestingly, the new fraud trend closely mirrors the steps of a genuine banking procedure.

Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Ingenico POS terminal illustrating POS brand and model

Merchant & POS

What does POS brand and model mean?

Just like a car, a POS device has a brand and a model, for example Ingenico ICT220 or Ingenico ICT250. Each model differs from the others: some have a contactless reader while others may not, and screens, memory and features vary.

UnionPay logo

Merchant & POS

What Is UnionPay?

UnionPay International (UPI) is a China UnionPay subsidiary founded in November 2012. Together with more than 1,000 institutions worldwide, UPI provides international card acceptance in 160 countries and card issuance in more than 40 countries and regions.

Table listing ISO 8583 Field 25 (POS Condition Code) values

ISO 8583

ISO 8583 Field Descriptions (F25)

F25 - POINT OF SERVICE (POS) CONDITION CODE is the field that defines the condition under which a POS transaction was performed. Possible values include 00 Normal presentment, 01 Customer not present, 02 Unattended terminal, and more.