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Apple Card and Apple Pay announcement graphic from Apple's Special Event

Credit Card

Apple Is Rewriting the Card World...

Most of us remember the impact the first iPhone, introduced by Steve Jobs on January 9, 2007 and revolutionary for its time, had on our lives. In a similar way, a product that will completely change how we use and view credit cards...

Conceptual illustration of competing players vying for power in agentic commerce

General

Agentic Commerce Series – Part 6

Who will win in Agentic Commerce? Owning the customer used to be a huge advantage. Once an agent starts deciding on the customer's behalf, where does the real power move to?

Illustration representing an installment mail order card transaction

Merchant & POS

Is an installment Mail Order transaction possible?

A reader asked whether installment mail order transactions are still possible, and whether a card limit equal only to the installment amount is enough. This article shares the answer.

Conceptual illustration of AI agents engaging in online commerce and payments

Agentic Commerce

Agentic Commerce Series – Part 1

The next customer on the internet may not be human. If AI agents become part of purchasing decisions, the rules of e-commerce, marketing, and payment systems could change.

Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.