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"Compliance"

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Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.

BKM TRIP platform login screen for bank fraud and chargeback communication

Chargeback

What is TRIP (Turkey's Communication Platform)?

TRIP (Turkey's Communication Platform) is a central platform developed by BKM to fight fraud, bringing together Case Filing, Issuer and Acquirer Chargeback operations (Pre-Arbitration, Pre-Compliance, Arbitration, Compliance), and ATM deposit/payment dispute operations.

PCI DSS Qualified Security Assessor illustration

Security

What Is a Qualified Security Assessor (QSA)?

A Qualified Security Assessor (QSA) is a person approved by the PCI Security Standards Council to audit merchants for compliance with the Payment Card Industry Data Security Standard.

Illustration of the Mastercard Data Integrity Monitoring Program for transaction data quality

Credit Card

What Is the Data Integrity Monitoring Program?

Published by Mastercard on 24 May 2019, the Data Integrity Monitoring Program monitors transactions (authorization, clearing, chip, chargeback, etc.) in the Mastercard system to reduce erroneous transactions and increase transaction success rates.

PCI Security Standards Council overview

Security

What is PCI SSC?

It is an organization aimed at developing, managing, teaching, and raising awareness of security standards in the Card Payments Industry. The PCI Security Standards Council is also an open global forum for data security standards.

Diagram of the Chargeback Document Management System (CDYS) process flow

Credit Card

What is the Chargeback Document Management System (CDYS)?

The Chargeback Document Management System (CDYS) is a system developed by BKM to resolve customer disputes over card payment transactions among BKM members, covering Copy Request, Chargeback, Representment, and related processes.