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Diagram illustrating the PIN Change/Unblock command process

EMV

What Is Pin Change/Unblock?

The Pin Change/Unblock command is used after card issuance to let the issuer remove a card's PIN block, or instantly change the reference PIN and remove its block, as well.

ISO 8583 field 52 PIN data encrypted PIN block

ISO 8583

ISO 8583 Field Descriptions (F52)

DE 52 — Personal Identification Number (PIN) Data: the field that holds the PIN data. PIN verification is carried out based on this field.

Diagram illustrating the PIN Try Counter concept on a payment card chip

Credit Card

What Is PIN (Personal Identification Number) Try Counter?

The PIN Try Counter is a value stored on the card's chip showing the number of remaining offline PIN attempts. Each incorrect offline PIN entry decreases it by 1, and it resets when the correct PIN is entered.

PIN try counter on chip cards

Credit Card

What Is the PIN Try Count?

The PIN Try Count is the maximum number of failed offline PIN verifications that can be made with the card. Banks usually keep both the consecutive wrong PIN count and the maximum wrong PIN count.

Diagram of the TR QR Code payment flow between cardholder, issuer, BKM and acquirer

Payment Systems

Why Am I Getting an Error When I Try to Pay with a TR QR Code?

In payment or cash withdrawal transactions, the TR QR Code is generated by the POS or ATM. The card issuing bank must build its systems to read and act on this code. Errors usually stem from mishandling the long and short QR code flows, which are explained here.

Diagram illustrating the structure of ISO 8583 Field 53, PIN Encryption Control Information

Online & Authorization

ISO 8583 Field Descriptions (F53)

F53 - PIN Encryption Control Information. When online PIN data is present, sending the F53 value is mandatory, except when DUKPT information is carried in Field 63, Tag 01. F53 consists of the following components.

ATM PIN pad used for entering a card PIN

ATM

How is PIN verification performed at an ATM?

At payment points such as ATMs and POS terminals, the most critical step is PIN verification or verifying the customer through their identity information. However, since ATMs cannot verify a customer's identity, PIN verification becomes more important. So how is it performed?

Diagram of HSM use case areas in security and payment systems

HSM & Security

What Is an HSM? What Is It Used For?

HSM, short for Hardware Security Module, is specialized security hardware built to store sensitive cryptographic keys in a physical environment and to perform cryptographic operations in the most secure way.

Issuer Script Results field values shown on a POS terminal screen

Credit Card

Issuer Script Results

Issuer Script Results is the field that shows the results of the Issuer Script commands sent to the card. This post explains its byte and bit values, what an issuer script is, why the results matter, and what happens when a command fails.

Diagram explaining what an EMV Issuer Script is and how it updates card chip parameters

EMV

What Is an EMV Issuer Script?

An EMV Issuer Script is a system that lets the issuer (the institution that issues the card) update and change the parameters and values on the card chip while it remains in use, reducing fraud over the card's lifetime.

Diagram of PIN Encryption Key (PEK) structure

HSM & Security

What is PEK (Pin Encryption Key)?

PEK is the abbreviation for Pin Encryption Key. The role of PEK is to encrypt PINs. There are two types of PEK: TPK (Terminal Pin Key) and ZWK (Zone Working Key).

Illustration representing communication protocols used in POS payment systems

Merchant & POS

What Are POS Sub-Protocols and Their Use Cases in Turkey?

In payment systems, every exchange between POS devices and bank or payment institution systems runs on a specific messaging standard, generally based on ISO 8583. However, each country, bank, or switch network defines its own version of this standard.