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"agent payments"

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Illustration of an AI-based payment agent making payments automatically on behalf of a user

Payment Systems

What Are AI-Based Payment Agents?

Digitalization keeps changing the speed and shape of payments. AI-based payment agents pay on their own within user-defined limits and rules, completing transactions without the user initiating any action. This post explains how they work and what to watch for.

Illustration representing an AI agent making a payment

Agentic Commerce

Agentic Commerce Series – Part 4

Are We Ready to Give an AI Agent the Authority to Make Payments? Having long looked at complaint and dispute processes in payment systems, I think granting an agent payment authority is far different from research or product selection.

Conceptual illustration of competing players vying for power in agentic commerce

General

Agentic Commerce Series – Part 6

Who will win in Agentic Commerce? Owning the customer used to be a huge advantage. Once an agent starts deciding on the customer's behalf, where does the real power move to?

Illustration of AI agents connecting to payment infrastructure through Agentic Commerce Protocol

Payment Systems

What Is Agentic Commerce Protocol? How Does It Work?

Agentic Commerce Protocol (ACP) is a next-generation protocol that lets AI agents integrate directly into commercial processes such as payments, orders, refunds and subscriptions. This post explains how it works and what it offers businesses.

Conceptual illustration of loyalty points versus customer habit in agentic commerce purchasing

Agentic Commerce

Agentic Commerce Series – Part 5

Points or habit? Loyalty programs are built on steering human behavior. But if an AI agent starts shopping on our behalf, do points and campaigns still work the same way?

Diagram of an e-money institution and the services it can provide under Law No. 6493

Payment Institutions & E-Money

What Is an E-Money Institution? Which Services Can It Provide Under Law No. 6493?

The Law defines e-money as monetary value issued in exchange for funds accepted by the issuer, stored electronically, used for payment transactions and accepted as a payment instrument by persons other than the issuer. This post explains e-money institutions and the services they may provide.

Illustration representing an AI agent making purchasing decisions

Agentic Commerce

Agentic Commerce Series – Part 3

Can AI Decide on Our Behalf? Letting an AI agent handle research can make life much easier. The real question is where that should stop, and how much decision-making authority we are ready to hand over.

Conceptual illustration of AI agents engaging in online commerce and payments

Agentic Commerce

Agentic Commerce Series – Part 1

The next customer on the internet may not be human. If AI agents become part of purchasing decisions, the rules of e-commerce, marketing, and payment systems could change.