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"merchant monitoring"

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Illustration of ways merchants can reduce chargebacks on card transactions

Chargeback

How to Reduce Chargebacks (For Merchants)

Chargeback is inherent to card transactions, so it may be impossible to prevent entirely, but taking precautions keeps the risk to a minimum. Here are the key points merchants should pay attention to in order to reduce chargebacks.

POS terminal used for card payment transactions

Merchant & POS

What is On-Us Leakage?

On-Us Leakage is a term used in the world of payment systems. On-us means the card-issuing bank and the POS-acquiring bank are the same. So what does on-us leakage mean in this context?

Diagram illustrating the SPoC solution architecture for secure PIN entry on a COTS device

Security

What is Software-based PIN Entry on COTS (SPoC)?

Published by the PCI SSC, Software-based PIN Entry on COTS (SPoC) is a standard that provides a software-based approach for protecting PIN entry on commercial off-the-shelf devices such as smartphones and tablets.

Payment POS terminal reading a bank card at a merchant counter

Payment Systems

Beware of Inefficient POS Terminals and Lines!

Why do institutions track inefficient POS terminals and lines? This post looks at the costs they create, such as device purchases, field service and software fees, and how to deal with merchants that generate little turnover.

Illustration explaining what a non-secure e-commerce card transaction is

Payment Systems

What is a Non-Secure transaction?

A non-secure transaction is an e-commerce transaction approved without any verification before authorization, such as SMS OTP. In short, authorization is obtained by verifying only the card number, expiration date, and CVV2.

Virtual POS online card payment illustration

Merchant & POS

What Are the Benefits of a Virtual POS for Merchants?

A virtual POS is a payment platform that enables online payments by credit or debit card. Banks also give merchants interfaces for mail order, pre-authorization, cancellations and refunds.

Illustration showing the reasons a bank may terminate a merchant agreement

Merchant & POS

Under What Circumstances Is a Merchant Agreement Terminated?

Banks check merchants against a termination list before issuing a POS device. Learn the main reasons, such as counterfeit card acceptance, excessive chargebacks, and fraud, that can lead a bank to terminate a merchant agreement.

Payment card being checked against a card recovery bulletin of problem cards

Merchant & POS

What Is a Card Recovery Bulletin (Card Protection Bulletin)?

A Card Recovery Bulletin is a list of problem cards (lost, stolen, expired, over-limit, counterfeit or otherwise flagged) published by card schemes such as Visa or MasterCard. It shows whether a card number is listed on the date of purchase.