In Turkey, apart from banks and the Post and Telegraph Organization Inc. (PTT), the authorized institutions that may provide payment services listed in Law No. 6493, such as money transfers, remittances, bill payment intermediation, and e-money issuance, are published on the CBRT website.
Providing payment services by anyone other than banks, PTT, and the payment institutions and e-money institutions on the list published by the CBRT, or their agents, is a criminal offense under Law No. 6493, and the CBRT files complaints with the relevant Chief Public Prosecutors' Offices so that investigations and prosecutions are carried out against businesses and individuals operating without authorization.
In addition to the fact that these acts are criminal offenses under the regulations, those who receive services from such businesses and individuals may also face investigations and inquiries relating to illegal activities and may suffer significant harm.
In this context, if you encounter businesses or individuals who act as a payment institution, an e-money institution, or an authorized agent of one without the required licenses, permits, and authorizations, it is important to report them to the CBRT using the contact tab on the CBRT website (CBRT - For Your Questions) or the "Ask the CBRT" tab on e-Devlet, so that the CBRT can examine the matter.
In relation to this subject, this guide has been prepared on the points that our citizens should pay attention to when payment services are provided and e-money is issued, and on the steps that can be taken when unauthorized activity is detected.
You can access the relevant document at the link below:
