A dispenser is a part of the ATM. The dispenser contains cassettes where cash is loaded. These cassettes are configured during ATM installation. Cash is loaded according to the defined denomination, allowing the ATM to dispense that denomination to the customer.
Does every ATM have a dispenser?
No, it does not. The dispenser unit is found in ATMs referred to as dual-tower ATMs. The dispenser unit is the section that holds additional cash and is used to reduce the frequency of cash replenishment at ATMs located in areas with very high cash turnover.
Is deposited cash added to the dispenser unit?
Dispenser units are generally used to recirculate deposited cash so that more cash can be given to customers through withdrawals. Deposited cash is not added to the dispenser unit. Although very rare, there can be cases where deposited cash is added to the dispenser unit.
If the dispenser unit malfunctions, can cash still be withdrawn from the ATM?
Yes, it can. This is possible provided the recycle unit is operational and has cash available in it.
What are ATMs with both a recycle unit and a dispenser unit called?
Such ATMs are called dual-tower ATMs.
