Agentic Commerce
Agentic Commerce Series – Part 5
Points or habit? Loyalty programs are built on steering human behavior. But if an AI agent starts shopping on our behalf, do points and campaigns still work the same way?
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"customer service"
209 articles found
Payment Systems
What Stages Do Cards Go Through Before Reaching the Customer?
Couriers are used to physically deliver cards (credit, debit, prepaid) to customers. Here is a brief look at the card's life cycle, from application and printing to courier sorting and final delivery.
E-commerce
What Is C2C (Consumer-to-Consumer)?
Consumer-to-Consumer (C2C) is a business model in which consumers trade with each other, usually online. This post explains how C2C works, gives examples from Turkiye, and describes the types of C2C businesses.
ATM
The Netherlands is moving to a shared ATM network
Banks generally prefer to handle their own ATM software and operations. Some banks have third-party firms develop the software while handling operational processes themselves, so each bank ends up doing separate work for both.
Merchant & POS
Are POS Terminals Becoming Obsolete?
Today, as credit cards shift from physical to virtual use, a similar move has come from the POS side. We have begun to see mobile phones used as POS devices becoming a serious rival to physical POS terminals.
Security
What is CPP (Card Protection Plan)?
Credit cards are one of the most important payment instruments in daily life. As technology advances and mobile payments and ATMs handle nearly all transactions, credit card fraud is also diversifying and increasing.
Payment Systems
Digital Receipt Era Is Coming...
The BRSA has introduced a regulation to reduce paper use in POS devices. Cardholders who do not want a paper receipt for card purchases will be able to receive and store it digitally, with the rules taking effect in September and December 2023.
Online & Authorization
Error Codes Used in Authorization Transactions and Their Explanations
A reference guide to authorization response codes seen on POS and ATM transactions, with plain-language explanations of what each code means and what to do about it.
Payment Systems
BRSA Publishes Draft Regulation Amending the Regulation on Debit Cards and Credit Cards
The BRSA has published a draft regulation amending the Regulation on Debit Cards and Credit Cards. It introduces the card scheme definition, a customer right to choose the card scheme, and an obligation for acquirers to define licensed schemes on merchant POS devices.
Laws & Regulations
Regulation Amending the Regulation on Program of Compliance with Obligations of Anti-Money Laundering and Combating the Financing of Terrorism Published
The Regulation amending the Regulation on Program of Compliance with Obligations of Anti-Money Laundering and Combating the Financing of Terrorism has been published. It introduces financial group compliance rules, a deputy compliance officer and wider scope.
Credit Card
What Are the World's Most Exclusive Credit Cards?
From the invite-only American Express Centurion Card to the diamond-studded Dubai First Royal MasterCard, discover the world's most exclusive credit cards.
Payment Systems
What are Payment Systems?
Let's talk about payment systems, which we have heard more about since the internet entered our lives, and the basic structures behind them. The first credit card in the world was used in America in the 1920s.